Bar Team Member

Job

Title:

Bar

Team Member

Department:

Food & Beverage

Location:

Putters Canary Wharf

Role

Description

Working within the Food & Beverage team, you are responsible for

delivering exceptional bar service and food ordering support throughout the

venue. You will work at 1 of our 2 bars in the

venue, serving anything from welcome drinks and cocktails for party bookings,

to draught beers and soft drinks to those on their Putters journey. You will

also take food orders and provide restaurant-style service from the bar,

working closely with the kitchen team to ensure food and drinks are delivered

correctly and on time.

Essential

Duties and Responsibilities

• Providing top quality restaurant service alongside bar service to complement the customer experience.
• Serving drinks and cocktails with enthusiasm to engage with customers.
• Monitor and rotate stock to reduce wastage.
• Maintain a clean and presentable service area at all times, clearing tables of empty glasses, wiping down menus and bar surfaces.
• Assist in setting up, stocking up bottles and garnishes.
• Helping to close the bar, deep cleaning the area and putting away all tools.
• Taking food and drink orders with enthusiasm to engage with customers.
• Working closely with the kitchen team to ensure food orders are communicated correctly and delivered on time.

Other

Duties and Responsibilities

• Proactively contribute to and suggest ways of improving company processes and procedures.
• Assisting in the onboarding of newer members of the team.

Skills

Technical

Competence

in more than one of the following technical/job specific skills:

• 2 years of Bar experience.
• Experience taking food and beverage orders in a fast-paced hospitality environment.
• High volume bar operation experience.
• Experience working in large teams as well as independently.
• Cocktail making and premium drink mixing.
• Experience working closely with kitchen teams to ensure accurate and timely food service.
• Competent use of POS systems and order management processes.

Personal

Competence

in all of the following personal skills is required for this role:

• Flexibility to work regular evenings and weekends.
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team.
• Engaging and pleasant persona to extend the customer experience.
• A keen eye for detail, never compromising standards and keen to deliver an amazing service.
• Ability to think on your feet and adapt to the changes of a growing company.
• Excellent verbal and written English is required for this role.
• Ability to multitask between drink preparation, order taking and guest interaction while maintaining excellent service standards.