Table Service Team Member

Job

Title:

Table Service Team Member

Department:

Food & Beverage

Location:

Putters Canary Wharf

Role

Description

Working

within the Food & Beverage team, you are responsible for delivering

exceptional table service throughout the venue. You will support the delivery

of food and drinks to guests, ensuring orders are delivered accurately,

efficiently, and with excellent customer service, while maintaining a clean and

welcoming environment.

Essential

Duties and Responsibilities

• Providing top quality restaurant service to complement the customer experience.
• Maintain a clean and presentable service area at all times.
• Assist in setting up, laying cutlery and menus.
• Helping to close the restaurant and bar, deep cleaning the service areas.
• Delivering food and beverages to guests promptly and accurately.
• Supporting Bar Team Members by running food and drinks throughout the venue.
• Monitoring tables and responding promptly to guest requests.
• Clearing tables and maintaining cleanliness throughout service.
• Working closely with the kitchen and bar teams to ensure efficient service.
• Supporting group bookings, events, and private hires.

Other Duties and Responsibilities

• Proactively contribute to and suggest ways of improving company processes and procedures.
• Assisting in the onboarding of newer members of the team

Skills

Technical

• Competence in more than one of the following technical/job specific skills:
• Experience within a hospitality, restaurant, or food service environment.
• High volume service experience.
• Experience working in large teams as well as independently.
• Experience supporting large events and group bookings.
• Understanding of food safety and guest service standards.
• Experience delivering excellent guest service in a fast-paced hospitality environment.

Personal

• Competence in all of the following personal skills is required for this role:
• Flexibility to work regular evenings and weekends.
• Positive, 'Can do' attitude, picking up any additional responsibilities to help the wider team.
• Engaging and pleasant persona to extend the customer experience.
• A keen eye for detail, never compromising standards and keen to deliver an amazing service.
• Ability to think on your feet and adapt to the changes of a growing company.
• Ability to work efficiently in a fast-paced environment while maintaining excellent guest service standards.
• Excellent verbal and written English is required for this role.