Sales Support Manager

Take ownership of every deal from under offer to successful completion. Target-driven? We offer an exciting commission-based package with additional earning potential through third-party referrals. If you’re a property professional who thrives under pressure and delivers exceptional service, this role offers real responsibility, reward, and progression.

Location: Fulham (In office)

Salary: £30,000 - £50,000 OTE

Hours: 8.30am - 5.30pm

Key Responsibilities

• Take ownership of up to 80 agreed sales and responsibility for their completion.
• Forecast with senior management and report on weekly/ monthly figures.
• Drive timescales, identify risks and keep every deal on track.
• Tackle obstacles head on including surveys and renegotiations.
• Provide clear communication to both buyer and seller.
• Build strong relationships with local solicitors and third parties.
• Attend meetings with other Sales Support Managers.
• Maximise additional service opportunities and referrals.

Requirements and Skills

• Minimum 2 years of experience in estate agency.
• Strong negotiation and objection-handling skills.
• Persistent, tenacious, and able to perform under pressure.
• A proactive problem solver with a positive approach.
• Able to think quickly and resolve issues effectively.
• Resilient, persistent and confident working towards targets.
• Clear communicator who enjoys relationship building.
• Collaborative team player, focused on delivering an outstanding customer experience that drives repeat business and referrals.

What We Offer:

• Progression: Fast-track growth within the property industry, with clear development pathways.

- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.

• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.

- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.

- Additional Perks: Beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.

- Give Back: Paid day off to volunteer at a charity of your choice.