Housing Contracts and Supplier Manager

The Housing Contracts & Supplier Manager leads the management of supplier relationships, contract performance, procurement activity and service delivery across the Church of England Pensions Board Housing Department. The role plays a key part in ensuring that property maintenance, construction, specialist services and other housing-related contracts are effectively procured, managed, and monitored to deliver excellent outcomes for residents and the organisation.

Working closely with internal stakeholders, contractors, suppliers, procurement colleagues and finance teams, the postholder is responsible for overseeing the full contract lifecycle, from procurement and mobilisation through to performance management, renewal and contract closure. They ensure compliance with regulatory, health and safety, governance and cyber security requirements, while maintaining accurate records and providing robust reporting and performance analysis.

The role provides expert support and guidance to contract owners across the Housing Department, helping to deliver consistent contract management practices, effective supplier governance and best value outcomes. It also manages contractor performance through KPIs and SLAs, monitors budgets and expenditure, reviews invoices and contract variations, and identifies opportunities for service improvement and procurement efficiencies.

As a commercial lead within the Housing Department, the Housing Contracts & Supplier Manager builds productive supplier partnerships, manages risks, supports compliance obligations, and contributes to the delivery of safe, high-quality housing services for retired clergy and their families across England.

The closing date is 29th September at 23:55.

Responsibilities

Contract Management & Service Delivery

• Manage mobilisation and demobilisation of contracts with suppliers, including building relationships with suppliers and maintaining a register of specialists, suppliers and contractors in partnership with the central NCI procurement team.
• Responsibility for procurement and management of ad-hoc contractors and other suppliers across our housing portfolio.
• Support end to end contract management for all contract owners across the Housing Department
• Ensure services are delivered safely, on time, within budget, and in line with policies and regulatory requirements.
• Manage and maintain the list of approved property fixtures and fittings for residents to choose from
• Maintain accurate contract and supplier records, supporting audits and reporting.
• Oversee contract lifecycle administration, including renewals and variations, and ensuring ongoing compliance with NCI cyber security, ensuring up to date copies of insurances and compliance documentation for suppliers are on record and data management policies and best practice
• Support quality assurance processes and ensure compliance with relevant standards and legislation.
• Work with internal teams to manage risks, resolve issues, and meet statutory obligations.
• Champion the Board’s Safeguarding policy and procedures because safeguarding is everyone’s responsibility.

Financial Oversight

• Monitor contract spend, supporting budgets and ensure value for money.
• Review and approve invoices, variations, and payments in line with finance and housing systems

Systems & Reporting

• Monitor contractor performance against KPIs, SLAs, and contractual obligations, taking corrective action where required and considering if longer term arrangements would be beneficial.
• Maintain accurate data and produce performance reports including customer satisfaction surveys, benchmarking and trend analysis (type of works and expenditure) and provide insight to support decision making.
• Work collaboratively across Housing, Procurement, and Finance to support effective service delivery.

Qualifications

You are a highly organised and commercially minded contracts professional with experience managing suppliers, contractors, and service delivery. You have strong stakeholder management skills, a keen eye for detail, and a proven ability to ensure contracts deliver high-quality, compliant, and cost-effective outcomes. You are a collaborative team player who can build positive relationships, solve problems proactively, and use data and insights to drive continuous improvement.

Please note that you will not be able to view the role description after the closing date. We suggest that you save a copy of this page before you submit your application.

About the NCIs

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.

Use of AI in your application

We appreciate that you may want to use AI tools to help you with your application. We're happy for you to use AI to come up with ideas and help structure your thoughts, but you shouldn't use AI to fabricate information or write your whole application for you. One of our values is integrity, and although we want you to demonstrate your best self, we don't want an AI-generated persona. If you simply copy and paste AI-generated content into your application, this will reduce your chances of success.