Delivery Manager - Integrated Risk Manager (Retail & Wealth) VS

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Manager – Integrated Risk Manager (Retail & Wealth) VS.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Identify, agree and document measurable strategic change outcomes with business and technology stakeholders, ensuring alignment between strategic intent and solution delivery.

• Define the scope, assumptions, dependencies, success criteria and delivery approach for complex initiatives spanning multiple products or value streams.

• Collaborate with Product Owners to create and maintain outcome-focused delivery roadmaps covering key milestones, releases and cross-product dependencies.

• Establish KPIs, baselines, targets and other measures to track, evidence and report on business and user benefit realisation.

• Coordinate collaboration across business owners, Product Owners, architects, analysts and technology leads to maintain alignment on priorities and delivery expectations.

• Proactively manage risks, issues, blockers and cross-team dependencies, escalating with clear options, impacts and decision requirements.

• Facilitate AS-IS and TO-BE process mapping and Target Operating Model impact assessments, translating findings into improvement actions and backlog items.

• Prepare governance reporting and maintain audit-ready delivery records, ensuring decisions, actions, controls, security requirements and operational-readiness evidence are tracked through to completion

• Undertake Sub Value Stream Agile Delivery Lead (ADL) responsibilities where required, providing delivery leadership across Sub Value Streams to ensure strategic alignment, execution excellence, effective governance and continuous improvement, maximising value delivery and organisational outcomes.

To be successful in this role, you should meet the following requirements:

• Demonstrable experience managing complex change delivery across multiple products, teams or value streams.

• Strong ability to define measurable outcomes and track benefit realisation through KPIs, baselines, targets and supporting evidence.

• Excellent stakeholder-management, communication and workshop-facilitation skills, with the ability to lead discussions across business and technology teams.

• Proven capability in managing risks, issues, dependencies and delivery impediments within a regulated environment.

• Experience of process mapping and continuous improvement, including AS-IS and TO-BE analysis and Target Operating Model assessment.

• Working knowledge of Agile and DevOps concepts, including planning, delivery flow, continuous integration and release readiness.

• Ability to produce clear governance reporting, evidence packs and audit-ready delivery documentation.

• An understanding of Future State Architecture, delivery metrics, quarterly or Program Increment planning, and AI-assisted approaches to requirements, process analysis, prototyping or test-driven development would be advantageous.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].