CCTV Operations Manager

Organisation: London Borough of Waltham Forest

Salary: PO8 £59,511 - £62,766

Contract Type: Full-time/Permanent

Working hours per week: 36

Application Deadline: 07/10/2026

Proposed Interview Date(s): Week Commencing 12/10/2026

Reference: 2339

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.

About the role:

To manage and provide a professional, proactive, customer-focused service within a fast-paced, technology-driven 24/7 CCTV Operations Centre.

The post holder will be required to work outside of normal office hours on an agreed basis and provide a level of flexibility to suit operational needs, professional and legislative requirements.

The Operations Centre oversees areas including, borough wide CCTV monitoring and surveillance, Alarm monitoring and management, remote door access, key holding, and provision of body worn cameras and radios.

>> Click here to download the Role Profile