Trainee Lettings Consultant

Job Title: Trainee Lettings Consultant

Location: Fulham

Brand: Portico

Salary: Competitive Salary Package

Hours: Monday to Thursday from 8:45am to 6pm, Fridays from 8:45am to 5:30pm and alternate Saturdays 10am to 2pm.

Driving Licence: Please note, that you must have a full UK Driving Licence.

About Portico:

Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK’s largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team.

Job Summary and Key Responsibilities:

The ideal candidate for the position of Trainee Lettings Consultant will be driven, ambitious and able to communicate a high level of customer care to their clients. We are looking for candidates who are wanting to create a long-term career, you should be able to work to targets and deadlines.

Full training will be provided through our in-house training academy and following a successful probationary period, you will have the prospect of earning a competitive salary package.

Duties will include:

• Registering applicants and understanding their rental property requirements
• Booking and conducting property viewings
• Assisting with property listings, including taking photographs and writing property descriptions
• Liaising with prospective tenants and landlords throughout the lettings process
• Matching applicants to suitable rental properties and arranging viewings
• Maintaining regular contact with applicants and landlords, providing updates and feedback
• Supporting the tenancy progression process from offer agreed through to move-in
• Assisting with tenancy administration and ensuring all relevant documentation is completed accurately
• Updating and maintaining the CRM/database
• Always deliver excellent customer service
• Working towards individual and branch targets
• Building strong relationships with applicants, tenants and landlords

Skills required:

• Proven ability in meeting and exceeding targets.
• The ability to negotiate.
• Commitment to service standards.
• A commitment to learning and self-development.
• Tenacity and to be a self-starter.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.

What we can offer you:

• Proven track record for career growth and advancement within the company.
• Market leading training and ongoing professional development.
• Supportive and collaborative team environment.

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top Achievers.
• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.