Technical Sales Specialist

About the role:

The Technical Sales Specialist is responsible for understanding technical products and services and translating their features into customer-focused solutions. The role acts as a liaison between customers and internal technical teams, ensuring solutions meet customer requirements while supporting business growth.

Working location: Fully Office-based, Hounslow, London

Main Tasks and responsibilities:

• Analyse customer requirements and develop tailored technical solutions.
• Deliver product demonstrations and technical presentations to showcase product features and benefits.
• Provide pre- and post-sales technical support and guidance to customers.
• Collaborate with Sales and Technical teams to ensure technical solutions meet customer requirements.
• Act as the key technical contact for customers throughout the sales process.
• Prepare technical documentation, proposals and product information to support customer requirements.
• Build and maintain strong customer relationships by providing professional technical advice and support.
• Stay up to date with product developments and industry trends to provide accurate technical guidance.
• Support customer enquiries and contribute to a seamless customer experience from initial enquiry through to post-sales support.
• Undertake any other reasonable duties as required by the business.

Ideal candidate profile:

• Minimum 3 years' experience in technical sales, engineering support or a customer-facing technical role.
• Experience within the commercial vehicle industry, particularly buses and coaches, is highly desirable.
• Experience within the automotive, engineering or manufacturing industry would be advantageous.
• Strong technical aptitude with the ability to explain complex technical information clearly.
• Excellent communication, presentation and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Customer-focused with a proactive approach to delivering technical solutions.
• Proficient in Microsoft Office applications.
• Willingness to travel across the UK when required.
• A full UK driving licence is desirable.

Benefits

• Performance and experience-based competitive remuneration;
• Scottish Widow workplace pension;
• 25 days paid holidays + public holidays;
• On-site free parking;
• Commute allowance;
• Private healthcare;
• Car sacrifice scheme;
• Department & company wide teambuilding events;

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team