SU Academic Advisor (Caseworker)

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us. BackgroundThis role is essential in delivering a high-quality Advice Service that ensures student satisfaction. Our service offers guidance on a variety of academic issues and provides money advice, including delivering our Short-Term Loan scheme, Gender Expression Fund and Alternative Faith Fund.

As an Academic Adviser, you will be a key part of our team, offering independent advice to students at City St George’s University. Your skills as a caseworker will help provide a practical and empowering service for all. Throughout the year, you'll manage a large and complex caseload, maintaining quick response times and tackling challenges with a solution-focused attitude.

Responsibilities

To provide professional, free, impartial and confidential advice on a range of academic and personal issues.

To support the ongoing development and high-quality standards of the Union Advice service

To contribute to the organisational and team strategic and operational planning and delivery

Additional InformationClosing date for applications: 06 September 2026 at 11:59pm

The selection process will involve an interview and an exercise/presentation. Further details will be confirmed at the interview stage. This presentation will enable the panel to understand your knowledge and skills for this role.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions