Stock Controller

Who Are We

At Pan Pacific

London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly

combines thoughtful design, innovative wellness and a range of dining and

drinking experiences, all conveniently located near Liverpool Street Station in

London's prestigious Square Mile.

With 194 rooms and 43 suites,

including the opulent Pan Pacific Suite,

we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor,

complete with an infinity pool, a high-performance gym and indulgent spa treatments.

A sanctuary of comfort and

sophistication, Pan Pacific London invites

guests to experience the very best of the city and to discover its hidden gems,

both old and new.

About You

We are

looking for

a passionate and people-focused Stock

Controller to become a valued member of

our outstanding Purchasing team at Pan Pacific London.

You bring confidence, empathy,

and professionalism to every interaction, whether with guests or colleagues.

Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity.

If you

are detail-oriented, take genuine pride in your work, and consistently put

people at the heart of everything you do, we would be delighted to hear from

you.

JOB

Summary

As a Stock Controller in our Purchasing

department, you will play a key role in delivering exceptional, personalised guest

experiences. As a true ambassador of Pan Pacific London, you will ensure every

interaction reflects our commitment to excellence. Your responsibilities will

include, but are not limited to:

• ensure responsible, correct and smooth receipt of all deliveries into the hotel, whilst checking quality, quantity, correct product and damages
• ensure that received items are dispensed to the relevant Cellar as soon as possible, in order to minimise lines going missing and keep the Receiving Bay free and tidy
• issue beverages from the Cellar as per reservation, obtain signature from receiving department when you take it there and process on Purchasing system on same day
• record day-to-day supplier issues and report them back to Purchasing Manager and F&B Cost Controller immediately
• stocktake Cellar areas on stocktake date, enter stocks and do a sheet to shelf and shelf to sheet check on variances with either F&B Cost Controller or Purchasing Manager
• maintain tidy Cellar areas at all time

Your Benefits Working As A Stock Controller At

Pan Pacific London

At Pan

Pacific London we take pride in our close-knit culture, commitment to

development and focus on wellbeing. As part of our team, you will enjoy:

Access to Mental Health First Aiders

• · An extra day off to celebrate your birthday
• · Cycle to Work Scheme
• · Employee Referral Scheme
• · Season Ticket Loan
• · Enhanced Maternity and Paternity Policies
• · Eye Care Voucher Scheme
• · Social and Employee Wellness Activities
• · Employee Assistance Programme, including 24/7 virtual GP and financial advisors
• · Two hotel-wide social events per year, plus additional team gatherings
• · Flexible Work Policy
• · Complimentary dry cleaning for uniforms and work attire
• · Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
• · Guest Experience Programme
• · 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London
• · 30% Discount on internal spa treatments
• · 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties
• · Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
• · Complimentary meals prepared daily by our chefs
• · Two fully paid Study Days per year (in addition to annual leave)
• · Two fully paid Volunteer Days per year (in addition to annual leave)
• · Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group
• · Additional perks through YuLife
• · Dedicated discounts with local eateries

About Pan Pacific Hotels Group

Operated by Pan Pacific Hotels

Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30

hotels and serviced suites across 22 cities in Asia Pacific, North America, and

Europe, including seven new openings by 2025. Renowned for

sincere and graceful service, Pan Pacific is the trusted choice for guests

seeking refined, memorable experiences.

Join Our Family in the Heart of

the City

Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly

located in the vibrant heart of the City. We are honoured to have received

multiple prestigious accolades, including:

Hotel of the Year – Group (2023) | Catey Awards

Hotel of the Year – London (2022/2023) | AA

Hospitality Awards

Forbes Five-Star Rating | 2022/2023

Forbes Five-Star Rating | 2023/2024

Forbes Five-Star Rating | 2024/2025

Forbes Four-Star Rating – SENSORY Wellbeing | 2023/2024

Forbes Four-Star Rating – SENSORY Wellbeing | 2024/2025

Be part of something

extraordinary, where excellence is recognised, and hospitality is redefined.

Eligibility: All applicants for the role of Stock Controller must have the legal

right to live and work in the UK without any restrictions. Proof of eligibility

will be required at the interview stage.