service coordinator

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

Service Coordinator

Salary: £29,000 per annum

Location: Croydon

Working Pattern: Monday to Friday / 9am – 5pm

The Service Coordinator will provide professional support to staff, participants & managers - offering a range of general administrative activities.

What You’ll Be Doing:

Quality & Compliance - Support the quality and compliance of participant records by completing checks on all paperwork and electronic records. Supporting operations with sharing reports for both internal and external audits and contractual requirements

Point of Contact – This is a customer facing role; including regular contact with Participants & External Stakeholders (including Combined Authority Leads, Job Centre contacts and other affiliated organisations

Administrative Support – To support the Team by organising & managing documentation, handling payments, setting up suppliers on the system, processing contracts and other clerical work.

What You’ll Bring

• Ability to travel across multiple sites; planned with occasion Adhoc requirements
• Proven experience in a customer facing role & strong organisational background (including diary management, liaising with multiple parties and relationship
• Management
• Ability to handle multiple priorities for on time delivery of the highest quality in a fast-paced environment
• A good level of IT literacy, including Microsoft Excel

Additional Information

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.

• Division: Connect to Work
• Employment Type: Full Time / Permanent
• Compensation: up to GBP 29000 - yearly