Sales Associate

Role: Sales Associate

Location: London (The O2)

Contract: Part Time Temp until December

Salary: £15.00 per hour

About Yankee Candle:

At Yankee Candle®, we stand out as a distinguished name in the world of home fragrances, offering an impressive selection of over 600 products to elevate any environment. Since our humble beginnings in 1969, we have grown into one of the most beloved brands globally, renowned for our innovative approach to home fragrance and our exquisite candle designs. Our commitment to quality ensures that each scent enhances your home and creates a memorable ambience.

This is an exciting opportunity to join a globally recognised household name at a point of growth, bringing Yankee Candle® to life through brilliant people, memorable customer experiences and a fast-paced, energetic store environment.

The Sales Assistant Role:

You'll be at the heart of the store experience - welcoming customers, bringing our products and fragrances to life and helping create the kind of visit people remember.

• Be a proud ambassador for Yankee Candle®, representing a brand known for quality, heritage, growth and opportunity

• Go beyond transactional service to create genuine connections, memorable moments and lasting impressions for every customer

• Build brilliant product knowledge and use storytelling to bring fragrances and products to life in a natural, engaging way

• Listen to customers, understand what they are looking for and make thoughtful recommendations that feel personal rather than scripted

• Contribute to a positive store culture by embracing your teammates, helping others and recognising that great retail is a team effort

• Thrive on the buzz of fast-paced retail, bringing energy, urgency and positivity when the store gets busy

• Take pride in the details, from welcoming customers through the door to making sure they leave with a reason to come back

• Bring personality, enthusiasm and a genuine desire to make every shift count

What's in it for the Sales Assistant?

• The chance to represent one of the world's most recognisable home fragrance brands

• A fun, energetic store environment where no two days feel quite the same

• The opportunity to become genuinely knowledgeable about products customers already know and love

• A supportive team culture where personality and contribution matter

• The chance to build valuable retail, service and product expertise

• Opportunity to grow and develop as the retail business expands

The role would suit someone who is:

• Selective about the brands you represent and excited by quality, heritage, growth and opportunity

• Passionate about service and naturally motivated by making customers feel welcome and understood

• Curious about products and excited by the idea of bringing them to life through storytelling

• A genuine team player who contributes to a positive culture and embraces the people around them

• Energised by busy, fast-paced retail environments

• Confident, warm and comfortable starting conversations with different customers

• Reliable, flexible and willing to get involved wherever the store needs you

• Someone who takes pride in standards and notices the small things

• Positive, enthusiastic and ready to have fun while delivering a brilliant customer experience

Part brand ambassador. Part storyteller. Part brilliant teammate.

INDYAN