Sales Administration Officer

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About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1500 enthusiastic employees.

Summary

The Sales Administration Officer is responsible for coordinating the proper execution of orders in collaboration with the other departments of the Equipment Order Fulfillment team and related administrative activities

What will be your responsibilities?

• Check the various documents received for each order
• Record customer orders in the integrated management system (ERP)
• Administer orders in the ERP system (customer order confirmation, customer invoicing, follow-up of customer payments in collaboration with the financier; generate purchase requests)
• Feed the ERP with correct and up-to-date order information
• Regularly communicate to customers the status of orders in progress (administrative and logistical follow-up)
• Respect and improve the procedures for the department
• Coordinate and follow up with the purchasing, logistics and finance department
• Coordinate with the various stakeholders in the organization (salespersons/subsidiaries/product manager)
• Prepare the corresponding documents for the export of goods (customer request / according to Letter of Credit)
• Raise the blocking points in the hierarchy or communicate any issues coming from the hierarchy
• Maintain a good relationship with the client

Who are we looking for?

• HSC+ Diploma in Business
• Good level of English and French
• 2-3 years in a similar position
• Experience in international organisations with remote working

What's in it for you?

• A permanent contract
• A competitive salary and an interesting package of extra-legal benefits
• A human sized company with international dimension, encouraging autonomy and team spirit
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
• Benefit from a challenging career opportunity with an extensive training program
• In this challenging job you get the possibility to take initiative and further develop the function