Reconnections Officer

Salary: £47,525 - £54,056

Grade: Level 4 Zone 1

Location: 5 Pancras Square, N1C 3AG

Contract Type: 5 Months (Fixed Term)

Hours: Full Time (36 hours)

Closing Date: Wednesday 18th November 2026 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing

As a Reconnections Officer, you’ll play a vital role in helping people experiencing rough sleeping take meaningful steps towards a safer and more stable future. Working with individuals who often face multiple disadvantages, you’ll build trusted relationships and develop personalised plans that support sustainable moves off the streets and into accommodation in their home areas. You’ll collaborate closely with outreach, homelessness and support services across Camden, using a creative and person-centred approach to overcome barriers and achieve positive outcomes. With access to dedicated funding and the freedom to develop innovative solutions, you’ll be empowered to advocate for residents, coordinate support across agencies, and help ensure that everyone has the opportunity to rebuild their lives and move forward with dignity and hope.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

About You

You’re passionate about making a difference for people experiencing rough sleeping and homelessness, particularly those facing multiple disadvantage and social exclusion. You’ll bring experience of working in a person-centred way, building trust with vulnerable adults and helping them navigate complex challenges to achieve positive and lasting outcomes. With a strong understanding of homelessness, housing options and the wider support landscape, you’ll be confident working collaboratively with a range of statutory and voluntary sector partners, advocating on behalf of clients and coordinating support that meets their individual needs.

We’re looking for someone who can work independently while managing a varied caseload, making sound decisions in a fast-paced environment and balancing competing priorities effectively. You’ll be skilled at assessing and managing risk, maintaining professional boundaries and applying trauma-informed, culturally aware and gender-responsive approaches in your practice. Equally important is your resilience, creativity and determination to find solutions, alongside a commitment to safeguarding, partnership working and handling sensitive information responsibly and in line with data protection requirements.

To Apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/12014943/file/document?inline

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at [email protected] or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.