Property Management Administrator

Location: Battersea Power Station, London

Department: Customer Care & Development

Reports to: Property Management Director

Contract Type: Full-Time, Permanent

Working Hours: Monday to Friday, 9:00am to 5:00pm

Primary Purpose

To provide professional and proactive administrative support to the property management team.

Key Responsibilities

• Register all managed tenancies with utility companies as well as close their accounts at the end of tenancy.
• Request final bills, where necessary from utility companies
• Book property visits
• Book check-outs and issue termination correspondence to tenants
• Assist with booking compliance certificates and book appointments with tenants accordingly
• Update and attach Check outs, Certificates to Salesforce and One Drive
• Produce timely and accurate typed documents including but not limited to: emails, letters, minutes/agendas, presentations, reports and specific documents pertinent to the role.
• Deal with internal and external enquiries accurately, promptly and effectively.
• Assist the team in communicating with clients and applicants where necessary
• Draw up regular reports from Salesforce as appropriate
• Assist with general administration support, which is both efficient and effective for the team

Skills & Qualifications

• Experience of working as a Team Assistant in the Property Management Sector beneficial
• Experience of managing confidential communication/diary management
• Highly organised, flexible, and able to effectively manage your workload
• A proactive and positive approach to work
• Personable with a detail-oriented approach
• Effective communication skills, both written and verbal
• Ability to multitask
• Ability to use Microsoft Office packages, especially Excel – essential

Benefits Include:

• Private Healthcare
• Enhanced Pension - 10% Employer Contribution
• Life Assurance - x4 annual salary
• Holiday: 25 days per year, plus bank holidays (additional day for each yrs service, capped at 3)
• Sports and social activities throughout the year
• Employee Discounts via The Retail Power Club app
• Employee Bonus Scheme

At Battersea Power Station Estates (BPSE), we value honesty, integrity, and openness, and we work hard to make BPSE a rewarding and enjoyable place to work. All team members have a vital part to play in the success of the project, and we want each team member to enjoy being part of the unfolding success story.

Hours: Monday to Friday, 9am to 5pm