Pre-Sales Consultant

Pre-Sales Consultant

Purpose

Acts as a lead technical consultant, delivering technical consultancy to customers, developing bespoke solutions aligned to customer needs and product capabilities, and supporting the pre-sales process for complex sales opportunities. The role is ideal for an ambitious technical professional looking to take the next step into a customer-facing consultancy position, combining technical expertise, solution design and stakeholder engagement within the Broadcast and Video Media industry.

Location

Hybrid with commutable distance to London / Winchester

What’s in it for you

• Up to £65,000
• 10% Bonus
• Work Life Smarter – our commitment to a flexible and hybrid working culture
• Generous pension scheme starting at 6% rising to 10%
• A unique wellbeing programme that looks after the whole you
• Access to multiple learning platforms to support your individual development
• Active and diverse networks that build community, support wellbeing and advocate for change
• A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.

Accountabilities

• Provide technical consultancy to customers throughout the sales lifecycle.

• Develop and present bespoke technical solutions tailored to customer requirements.
• Collaborate with customers and sales teams to understand requirements and recommend cost-effective solutions that meet business objectives.
• Facilitate customer workshops, requirements gathering sessions, technical discussions and solution demonstrations.
• Build trusted relationships with customers, acting as a key technical contact throughout the pre-sales process.
• Ensure all proposed solutions are technically viable, scalable and aligned to product capabilities and business strategy.
• Work closely with product, architecture, engineering and operational teams to influence future product development based on customer feedback and market demands.
• Stay informed of industry developments and emerging technologies to bring innovative thinking and fresh ideas into customer solutions.
• Challenge existing approaches where appropriate, bringing new perspectives and a willingness to explore alternative solutions.
• Support colleagues and contribute technical expertise across the wider team.
• Drive continuous improvement in pre-sales consultancy processes, ensuring efficiency, consistency and quality.
• Develop and maintain strong relationships with key suppliers and technology partners.

Skills

• Solution Design - Ability to develop end-to-end technical solutions across multiple systems, services and technologies.

• Broadcast & Media Technology - Understanding of broadcast, media distribution, streaming and video delivery environments.
• Virtualisation & Cloud Computing - Knowledge of AWS, Azure or Google Cloud platforms.
• Customer Engagement - Comfortable presenting to customers, leading workshops and communicating technical concepts to both technical and non-technical audiences.
• Communication Skills - Strong verbal and written communication with the ability to influence stakeholders.
• Problem Solving - Strong analytical and technical troubleshooting capability.
• Adaptability - Open-minded approach with the ability to embrace new technologies, ideas and ways of working.
• Attention to Detail - Ensure accuracy of solution designs, technical documentation and associated costs.
• Task Management - Ability to manage multiple opportunities and competing priorities.
• Innovation & Continuous Improvement - Ability to identify improvements and drive positive change.
• Relationship Management - Ability to build effective relationships with customers, suppliers and internal stakeholders.
• Commercial Awareness - Understand customer drivers, market trends and competitive positioning.

Knowledge & Experience

• Experience within a technical consultancy, solutions engineering, solution architecture, sales engineering or related customer-facing technical role.

• Experience presenting technical solutions to customers and facilitating workshops or requirements gathering activities.
• Understanding of Broadcast and Video Media environments and the technologies that support them.
• Proven ability to translate customer requirements into practical technical solutions.
• Experience working across sales, engineering, product and operational functions.
• Technical experience in some or all of the following:
• Video Compression Systems
• Digital TV Standards
• IP and Fibre Networks
• Playout
• VOD
• OTT
• Streaming Optimisation
• IP Security

Qualifications

A degree (or equivalent experience) in Engineering, Computer Science, Telecommunications, Media Technology or a related discipline would be advantageous.

Why Arqiva:

We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.

But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.

Our commitment to Diversity & Inclusion

At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to [email protected].

If this sounds like the right next step for you, we’d love to hear from you!

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