Pharmacy Operator (Warehouse & Production)

Klira is a UK registered distance-selling pharmacy preparing personalised topical medicines against private prescription. We're looking for a Pharmacy Operator to join our warehouse and dispensing team, with the opportunity to train into cleanroom compounding as you settle in.

This role is built around two stages:

• From day one: warehouse, dispensing support and dispatch - receiving and checking stock, packing and preparing orders, and getting deliveries out accurately and on time.
• Once trained and signed off: cleanroom production - supporting non-sterile compounding of creams under pharmacist supervision.

We're building depth across both parts of the operation, so this is a genuine growth role for someone who wants a career in pharmaceutical compounding, not just a warehouse job.

Reports to: Superintendent Pharmacist & Responsible Pharmacist (day-to-day supervision)

Warehouse, Dispensing Support & Dispatch (core, from day one)

• Receive, check and put away incoming stock and materials against delivery documentation
• Pick, pack and prepare prescription and cosmetic orders for dispatch, accurately and to daily deadlines
• Scan and record pumps, lids, sub-assemblies and other components correctly at each stage
• Support dispensing tasks under pharmacist/Responsible Pharmacist supervision
• Prepare pre-labelling and packaging ahead of production runs
• Maintain accurate, contemporaneous stock and dispatch records
• Keep the warehouse clean, organised, safe and inspection-ready at all times
• Flag stock discrepancies, scanner issues or near misses promptly

Cleanroom Compounding & Production (secondary - once trained and signed off)

• Prepare and compound non-sterile topical medicines (creams, premixes) in line with approved master formulation records and SOPs
• Operate compounding equipment (mixers, balances) according to defined parameters
• Weigh and handle raw materials, including active ingredients, accurately using calibrated balances
• Follow phase-based mixing sequences and API incorporation exactly as specified
• Complete batch records contemporaneously, including actual weights and process steps
• Support in-process checks for homogeneity and appearance ahead of pharmacist release
• Follow gowning, hygiene and cleanroom entry requirements at all times

Progression: you'll start focused entirely on warehouse and dispatch duties. Cleanroom access follows structured induction, gowning training and supervised competency assessment before any independent compounding work - signed off by the Responsible Pharmacist or Superintendent Pharmacist. This is a paid progression, not a condition of the role.

What You'll Bring

Essential

• Fluent English (spoken and written)
• Experience in warehouse, logistics, healthcare operations or similar
• High attention to detail (counts, batch numbers, labels, expiry dates, scanning accuracy)
• Basic IT skills (email, spreadsheets, stock systems, label printing)
• Reliable, organised and safety-focused
• Good timekeeping
• Willingness to train into cleanroom compounding and follow defined procedures without deviation

Desirable

• Experience in pharmacy, dispensing or a regulated healthcare environment
• Exposure to GMP/GDP or similarly regulated environments
• Prior hands-on compounding, manufacturing or formulation experience
• Comfortable working with potent active ingredients under PPE and COSHH controls

Working Conditions

• Cleanroom duties require compliance with gowning, hygiene and health-declaration requirements (e.g. restrictions on acrylic/gel nails and jewellery)
• You'll handle active ingredients whilst following PPE and COSHH controls
• This role plays a key part in maintaining quality standards, batch traceability and inspection readiness at all times

• Attractive salary offering early-stage opportunities at our new compounding facility
• Participation in the company pension plan
• Exclusive staff discounts on premium in-house products
• Daily access to snacks and refreshments
• Regular team and company social events
• Full training provided for dispensing support responsibilities
• Opportunities for advancement and development