Payroll Manager

Organisation: London Borough of Waltham Forest

Salary: PO6 £54,267 - £57,402 (Cost of living pay award pending)

Contract Type: Full time/Permanent

Working hours per week: 36

Application Deadline: 16/09/2026

Proposed Interview Date(s): w/c 21/09/2026

Reference: 2231

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.

Payroll Manager

We're looking for an experienced and forward-thinking Payroll Manager to lead our Payroll and function and help shape the future of payroll delivery across the Council.

This is a pivotal operational leadership role, sitting within Culture Workforce & Development department, where you will take ownership of payroll and pension services, ensuring the accurate, timely and compliant delivery of payroll for a workforce of approximately 2,600 employees.

You will act as the Council's subject matter expert on payroll and pension matters, making informed decisions, managing risk and serving as the key escalation point for complex issues.

Beyond operational excellence, this role offers a unique opportunity to contribute to a significant transformation programme. You will play a leading role in modernising payroll processes, driving service improvements and supporting the future development of payroll provision.

About the Role

As the Payroll Manager, you will lead a dedicated team responsible for delivering a high-quality payroll and pensions service that supports employees throughout their employment journey.

You will oversee the end-to-end payroll process, ensuring compliance with all statutory and regulatory requirements while delivering an efficient, customer-focused service. Working closely with senior leaders, HR, Finance, Pensions and external providers, you will build strong relationships that enable seamless service delivery and support organisational performance.

The successful candidate will be equally comfortable managing operational delivery, leading people, driving continuous improvement and influencing strategic change.

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