Online Systems Deployment Team Manager EMEA

About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

About the Role

We're seeking an experienced Online Systems Deployment Team Manager to lead the successful deployment of corporate travel technology solutions across the EMEA region. This is a highly visible leadership role combining people management, technical expertise, and project delivery.

You'll lead a team of deployment specialists responsible for implementing and optimising Online Booking Tools (OBTs) and related corporate technology platforms. Working closely with internal stakeholders and business leaders, you'll ensure deployments are delivered on time, to a high standard, and aligned with strategic objectives, while continually driving process improvements and automation opportunities.

Key responsibilities:

• Lead, mentor, and develop a high-performing team of technical deployment specialists.
• Manage the deployment of Online Booking Tools and corporate technology solutions across EMEA.
• Oversee multiple concurrent projects, ensuring quality delivery and adherence to timelines.
• Provide expert guidance on OBT configurations, integrations, and optimisation.
• Drive automation initiatives and operational efficiencies across deployment processes.
• Create development plans and skills matrices to support team growth.
• Analyse performance data and identify continuous improvement opportunities.
• Build strong relationships with internal and external stakeholders.

About You

You're a people-focused leader with strong technical knowledge of corporate travel technology and a proven ability to deliver successful projects in a fast-paced environment. You thrive on developing others, solving complex challenges, and driving continuous improvement.

We're looking for someone with:

• Proven experience leading and developing teams, ideally within corporate travel or travel technology.
• Strong knowledge of Online Booking Tools (OBTs), online travel platforms, and deployment processes.
• Experience working in a systems, specialist technology, or implementation-focused role.
• The ability to manage multiple priorities while maintaining high-quality delivery.
• Excellent stakeholder management and communication skills.
• A proactive, solutions-focused mindset with strong analytical abilities.
• Experience driving process improvements and automation initiatives.
• The resilience and adaptability to work effectively in a dynamic environment.
• Experience within Flight Centre Travel Group and/or Corporate Brands is advantageous

Our award-winning work perks

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour – an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected].