Office Manager

Your mission

We’re looking for a dynamic Office Manager to join us at our Hoxton office. The right candidate will be organised, experienced in working within a startup environment and an office culture champion.

The Office Manager keeps Arcade running day to day: the office, the leadership team's diaries and logistics, and the admin side of looking after our people. It's a hands-on role in a team of around 20, working closely with the CEO and leadership team and supporting the HR Manager on people operations.

Office and operations

• Run the office day to day: facilities, suppliers, deliveries, kitchen and supplies, and being the main point of contact for the building
• Manage office and operational budgets, purchase orders and supplier invoices, working with Finance
• Set up and manage equipment and Saless for new starters and leavers, including laptops and Google Workspace
• Organise team events, offsites and away days
• Keep internal processes and shared documents tidy and up to date

Leadership support

• Manage diaries, meetings and travel for the CEO and leadership team
• Prepare and coordinate meeting materials, and take notes and actions where needed
• Process expenses and handle general admin for the leadership team

People operations admin

• Supporting HR, who sets policy and handles employee relations
• Run onboarding and offboarding, including right to work checks, inductions and exit admin
• Prepare contracts, offer letters and variation letters from approved templates
• Track holiday, sickness and other absence, and flag patterns to managers and HR
• Support appraisal cycles with scheduling, reminders and tracking

Your profile

Essential

• Experience as an office manager, team assistant or in a similar operations role
• Very organised, able to juggle competing priorities across several people
• Discreet and trustworthy with confidential information, including personal data
• Clear, friendly communication with people at every level
• Confident with Google Workspace and comfortable picking up new systems

Desirable

• Some experience of HR administration, such as onboarding, absence tracking, or recruitment
• Working knowledge of UK right to work checks and basic employment admin
• Experience in a fast-moving or creative business

Why us?

You’ll be part of a passionate, high-performing team that sits at the intersection of culture, creativity, and commerce. Representing some of the most powerful creator brands in the world, you’ll sit at the centre of everything that happens in the business and help make it an equally fantastic place to work.

About us

Arcade exists to redefine what's possible when you put creators at the center of everything. We're building the future of media, IP, and entertainment—and we're doing it with the best talent, the biggest ambitions, and an unwavering commitment to excellence.