Member Onboarding & Engagement Coordinator - Outside IR35 - London/Hybrid

Gigged AI is an open talent marketplace specialising in the IT Sector. We currently have an open role for one of our Glasgow based clients, who is looking for a Member Onboarding & Engagement Coordinator.

Contract: 4-6 weeks

Location: Working pattern: minimum 1 day/week on-site, more when events are on; remote otherwise

Rate: £400 per day

IR35 - Outside, pending final determination via Qdos

All applications must be submitted directly on the Gigged AI platform. In order to apply, please follow the below steps:

• head to https://app.gigged.ai/sign-up?type=t and create a free talent profile
• once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/g8kjwKrj6L1
• you will now see a 'submit proposal' button
• please fill this in (intro, relevant experience, and attach CV to this)

About the role

We're looking for someone to own the full member experience - from the moment someone applies to join, through onboarding, to how they stay engaged with the community day-to-day. You'll be the person making sure members feel welcomed, heard, and genuinely get value from being part of the network.

This is a hands-on, short-term engagement (4–6 weeks) where you'll need to hit the ground running.

What you'll do

• Own the member application review and onboarding process, making sure every new member feels properly welcomed and set up for success
• Run and manage our member WhatsApp groups and community communications, keeping them active, relevant and well-moderated
• Oversee our monthly member and partner newsletters - working with a copywriter to make sure they're well-crafted, well-timed and genuinely worth reading
• Lead our Member Committee - organising meetings, capturing feedback, and making sure member voice shapes what we build

What we're looking for

• Strong marketing instincts - someone who can hit the ground running with minimal ramp-up
• Excellent writing skills, comfortable being the voice of the community across newsletters, WhatsApp and member comms
• A working knowledge of tech, AI and finance markets is ideal, but not essential - general commercial awareness and curiosity matter more
• Comfortable owning a process end-to-end: applications, onboarding, community management and reporting back to the team
• Organised and proactive - able to run committee meetings, chase feedback, and keep communications calendars on track

Salary: 300 - 400 GBP Per day