M&A Technology Service Delivery Lead

Workplace: London, Leeds or Manchester. The expectation is 2-3 days in the office.

FTC - 3 years

Following the recent announcement by ITV of the sale of its M&E business to Sky, a dedicated M&A Technology Serive Delivery Lead is required.

This high-profile role sits within the ITV Studios plc Group Technology Directorate. You will be responsible for establishing the operational framework to mobilise pre-drafted TSAs, managing the ongoing delivery of critical technology services to the acquirer during a 24-to-36-month transition window, and meticulously planning the clean exit of these services.

Key Responsibilities

Framework Establishment & Mobilisation (Pre-Close / Regulatory Window)

• Operationalise the pre-drafted and agreed TSAs across all in-scope technology domains during the 12-month regulatory review period.
• Define governance structures, KPIs, Service Level Agreements (SLAs), and reporting cadences between RemainCo and the Acquirer.
• Stand up the appropriate governance in line with wider programme governance, ensuring clear roles, responsibilities, and escalation paths are established for Day 1 readiness.

Service Delivery Management (Post-Close Transition)

• Govern the end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies
• Oversee the end-to-end execution of technology services under the TSA, partnering with internal Service Owners who retain functional responsibility for their individual technical environments.
• Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations.

Commercial Protection & Risk Management

• Safeguard RemainCo from commercial exposure, ensuring service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort.
• Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer.
• Proactively manage risks to ensure RemainCo is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business.

Exit Planning & Stranded Cost Mitigation

• Collaborate with both RemainCo teams and the acquirer to design and execute detailed exit plans for each TSA.
• Strategically identify and work with Technology leaders to mitigate stranded costs (e.g., residual software licenses, underutilized infrastructure, unallocated staff overhead) to ensure zero financial tail for RemainCo post-separation.

Experience & Skills

• M&A / Carve-Out Expertise: Proven track record of leading complex technology separations, divested entity stand-ups, or TSA delivery management within large corporate environments.
• Broad Tech Literacy: While not a hands-on technical role, you must comfortably speak the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL).
• Commercial & Legal Acumen: Deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs. Strong understanding of cost-recovery models.
• Stakeholder & Relationship Mastery: Exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company.
• Resilience & Discretion: Ability to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase.
• Experience working within Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous.

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at [email protected]. Find out more about applying with a disability.

• There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including:

• Flexible working with a range of options to suit everyone
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits