JR103163Delegate Sales Executive

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

Join EnergyNet, a leading producer of investment conferences in Africa’s energy sectors. With a strong reputation for organizing the Africa Energy Forum, the premier event for power sector decision-makers in Africa, we also host targeted investment meetings in emerging markets with high power generation potential. Our recent events have been held in exciting locations such as Lisbon, Brussels, Miami, Cape Town, Cartagena, Lima, Panama City, Nairobi, and Dar es Salaam.

This is an excellent opportunity for someone looking to work in one of the most exciting and fastest growing sectors in the world- Africa Power Sector. You will be responsible for selling on specific events within EnergyNet, Queen’s Award-winning portfolio of conferences. EnergyNet have developed a comprehensive series of events ranging from the long running Africa Energy Forum to the Youth Energy Summit!

Reporting to the Director for Sales Operations and Partnerships, within EnergyNet, the Delegate Sales Executive role is a phone-based sales position where you will work to establish new and extend existing relationships with customers. The ideal candidate will be professional, commercially minded, authoritative, and able to demonstrate knowledge of successful sales processes. They will be a self-starter who sets themselves realistic but stretching goals, providing clear and accurate information on their performance, demonstrating a desire to continually improve. The ability to speak French would be useful but not a necessity.

Key Responsibilities:

• Selling over the phone to existing and potential new clients to meet realistic sales revenue targets
• Creating, developing, and maintaining excellent relationships with clients through a consultative sales approach and demonstrating the value of attending EnergyNet’s conferences.
• Keeping abreast of market developments, identifying, and researching new growth areas for sales.
• Maintaining key customer care objectives.
• Help develop strategies and initiatives with your line manager to ensure the ongoing growth and development of the conferences and your role.
• Liaising with the Marketing Team and Line Manager to follow up on enquiries, upselling, database updates, new business, group sales, reports.
• Monitoring and evaluation of all competitor activity.
• Ensuring and assisting accounts personnel in the timely payment of all customer payments.

Knowledge, Skills & Behaviours:

· Commercially minded, demonstrating excellent market and product knowledge.

· Strong listening and communication skills.

· Good organisational and time management skills.

· Confident, resilient and responds well under pressure.

· Customer focused and able to problem-solve quickly.

· Ability to negotiate and build rapport effectively.

· Strong drive and ambition and display confidence and tenacity.

· Demonstrates objection handling skills, trust, and credibility to a potential customer base.

· A tenacious ‘can do’ approach to work with a desire to exceed targets.

· Flexibility to travel internationally when required.

· An understanding of French and/or Spanish and foreign business cultures is advantageous.

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees

Our Values

Passion

We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.

CARE

We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.

Imagination

Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.

TRUST

We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us.

Equal Opportunities

We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.

Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.

When recruiting new employees or providing opportunities for promotion, we will:

• Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;

• Ensure that no person is unlawfully discriminated against;

• Select the best person for the role based on their skills, qualifications and abilities.

This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.