HR Intern - Communication and Operations Support

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

About the Role

We are looking for a proactive and detail-oriented HR Intern to support our internal communication, culture-building initiatives, and day-to-day HR operations. This role is ideal for someone who enjoys connecting people and keeping things organised behind the scenes. You'll work closely with the HR team to help employees stay informed, engaged, and connected to company culture, while also lending a hand wherever operational support is needed.

Key Responsibilities

1. Internal Communication

• Support the drafting, editing, and distribution of internal announcements, newsletters, and updates
• Help maintain internal communication channels (intranet, email, digital boards)
• Assist in producing content for internal campaigns (e.g. onboarding materials, event promotions)
• Coordinate localisation of communication materials where needed

2. Culture & Engagement

• Support the planning and execution of culture-building activities and employee engagement events
• Help document and share employee stories, team spotlights, and recognition moments
• Assist with gathering employee feedback (pulse surveys, focus groups) and summarising findings
• Support onboarding experience initiatives to help new hires feel welcomed and connected

3. Operations Support

• Provide ad hoc administrative and operational support across HR projects
• Help maintain HR trackers, calendars, and documentation
• Assist in coordinating logistics for HR events, workshops, and training sessions
• Support data organization and light reporting as needed

What We're Looking For

• Currently pursuing or recently completed a degree in Human Resources, Communications, Business, Psychology, or a related field
• Strong written and verbal communication skills
• Detail-oriented with good organisational and time-management skills
• Comfortable working with common office and collaboration tools
• A team player who's curious about people, culture, and how organisations work
• Prior internship, student club, or project experience in communications or HR is a plus

What You'll Gain

• Hands-on exposure to internal communication and culture strategy in a real business setting
• Practical experience supporting HR operations and cross-functional projects
• Mentorship from an experienced HR/TD&OD team
• A collaborative, learning-friendly environment to build your HR career foundation

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.