Hospitality Assistant

Company Description

Title: Hospitality Assistant

Location: London, Cannon Street

Salary: £14.60 per hour

37.5 hours per week

Monday to Friday

Typically 8:00am to 4:00pm. Flexibility for earlier starts and occasional overtime to support meetings and events is desirable.

Benefits:

• 28 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 3 days volunteering days.
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke development training.
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all Hospitality Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.

Job Description

We are seeking a friendly and customer-focused Hospitality Assistant to join our Hospitality and Reception team in London Headquarters of Executive Search and Recruitment Company. The successful candidate will demonstrate strong people skills, reliability, and a genuine passion for hospitality.

What Will Keep You Busy:

• Delivering friendly, professional, and efficient service to clients and guests.
• Serving refreshments, breakfasts, and lunches in meeting rooms.
• Setting up, clearing, and resetting meeting rooms to the required standards.
• Washing and polishing glassware, crockery, and cutlery.
• Maintaining a clean, organised, and well-stocked hospitality pantry at all times.
• Supporting hospitality events, including breakfast meetings, working lunches, fine dining lunches and dinners, drinks receptions, and canapé events.
• Building positive relationships with clients and understanding their individual preferences and requirements.

Qualifications

• A positive, can-do attitude and excellent attention to detail.
• A genuine passion for delivering outstanding customer service.
• Strong communication, listening, and interpersonal skills.
• Excellent organisational skills with the ability to multitask effectively.
• Ability to work independently, use initiative, and manage duties with minimal supervision.
• A professional, well-presented, and customer-focused approach.
• Reliable, punctual, and willing to go the extra mile.
• Proactive, adaptable, and solution-oriented.
• Commitment to maintaining high standards and upholding company values.
• Previous customer service experience is essential, ideally within a corporate hospitality environment.
• Fine dining experience is desirable.
• Flexibility to support occasional early starts and overtime for hospitality events and functions.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

Always Visionary

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

Creatively Collaborative

We embrace our differences to push creativity and we work together to be better.

Forever Conscious

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

• Rate Per Hour: £14.60
• Employment Type: Permanent
• Hours Per Week: 37.5
• Compensation: up to GBP 14.60 - monthly