Head of Public Sector Service Transformation Consulting

Can

you help transform the public services citizens rely on every day?

Join

Sopra Steria’s newly formed Transformative Business Services (TBS) Consulting

practice as our Head of Public Sector Service Transformation Consulting and

play a key role in shaping the future of citizen-focused public service

transformation. This is a unique opportunity to build and lead a new consulting

capability focused on helping government organisations modernise critical,

high-volume services through the intelligent use of AI, automation, digital

technologies and scalable delivery models.

Working

with senior leaders across Central Government, Police and Local Government, you

will lead the growth of our Public Service Transformation consulting practice,

helping clients redesign and deliver services that achieve better outcomes for

citizens while improving efficiency and resilience. You will combine strategic

advisory expertise with practical delivery experience, shaping transformation

agendas and ensuring they are successfully implemented at scale.

This

is a highly visible leadership role where you will drive business growth, lead

major bids, develop innovative propositions and build a high-performing team.

You'll also establish thought leadership in the market, working closely with

clients and colleagues to deliver transformational change across areas such as

employability and welfare, courts and justice, immigration services, and grants

and funding administration.

If

you're an entrepreneurial consulting leader with a passion for public service

transformation and a track record of winning and delivering complex change

programmes, we'd love to hear from you.

We

can offer great career progression opportunities, ability to be based anywhere

across the UK, benefits which you can flex to meet your needs, and training and

development opportunities.

This

role is hybrid variable, with regular travel to our offices and client sites.

What you'll be doing:

• Lead the growth of the Citizen Service Transformation Consulting practice, defining the vision, propositions and go-to-market strategy across government-focused transformation services.
• Build and maintain senior client relationships across Central Government, Police and Local Government, driving new business, account growth and strategic partnerships.
• Lead complex sales opportunities and major bids, overseeing the full lifecycle from qualification and solution design through to commercial negotiation and contract award.
• Deliver large-scale public service transformation programmes, providing leadership from strategy through to implementation and benefits realisation.
• Develop innovative consulting offerings, methodologies and thought leadership that combine advisory, AI, technology and scalable delivery models.
• Build and lead a high-performing consulting team, driving recruitment, capability development, collaboration and the achievement of revenue, profitability and growth targets.

What you’ll bring:

• Significant experience leading citizen-focused public service transformation programmes within consulting, government or a related sector, delivering measurable outcomes through technology-enabled change.
• Strong business development track record, with an established network of senior stakeholders across Central Government, Local Government, Police or related public sector organisations.
• Proven ability to originate and win complex consulting engagements, including leading bids, developing compelling proposals and delivering executive-level presentations.
• Experience designing and implementing innovative, technology-enabled solutions that address complex public service challenges and improve outcomes for citizens.
• Extensive experience leading AI and digital transformation programmes, from strategy through to implementation and benefits realisation, including outcome-based or value-led engagements.
• Proven capability in building and growing consulting practices, including developing propositions, creating methodologies, recruiting and coaching teams, alongside deep expertise in citizen-centred service design, journey mapping and public sector operating models.

If

you’re interested in this role but not sure if your skills and experience are

exactly what we’re looking for, please do apply, we’d love to hear from you!

Although

this role is advertised as full-time, we believe that flexibility at work can

promote work/life balance, increase your motivation, reduce stress and improves

performance and productivity. We support different ways of working and can

offer a range of flexible working arrangements. So, if you’re interested and

need to work flexibly, we encourage you to apply and talk to us about what

might be possible.

Referral Bonus: £3000

Loved reading about this job and want to know more about the sector?

We’re a leading provider in the UK of re-imagined

Business Support Services powered by next generation technology. We combine the

full power of Sopra Steria’s Insight, Technology and Transformation

capabilities to deliver positive, meaningful and long-lasting outcomes for our

clients. We’re the partner of choice for organisations who are looking to

tackle the most complex problems with new solutions.

We empower our clients by

providing innovative solutions and commercial models that help them meet their

business needs, drive operational efficiencies, and deliver impactful value

creation.