Head of Information Management UK & Europe

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The Information Management Lead - UK and Europe Hub is a senior leadership role within the Project Controls centre of excellence (CoE), accountable for leading the Information Management (IM) capability across the UK and Europe hub.

The role acts as the primary interface between the Global Information Management function and the regional markets, ensuring that Mace's Information Management strategies, standards, governance requirements and best practices are consistently implemented and embedded across projects and programmes. The postholder will provide technical leadership, assurance and specialist support to project teams, helping to resolve complex Information Management challenges and improve project delivery outcomes. The role combines regional leadership responsibilities with supporting client commissions and project teams across the hub.

You’ll be responsible for:

Regional information management leadership

• Support the delivery of the Global Information Management strategy across the UK and Europe hub.
• Act as the regional lead for Information Management, promoting consistent application of standards, processes and best practice.
• Serve as the principal link between the Global Information Management Lead and UK and Europe project teams.
• Collaborate with Project Controls, Digital, PMO and Project Management leadership teams to drive integrated delivery.
• Maintain alignment of regional practices with the Mace Way, ISO 19650 requirements and client-specific Information Management obligations.

Collaboration with regional centres of excellence

• Work closely with the Europe hub centre of excellence lead and business unit CoE to ensure Information Management standards, best practices and innovations are consistently embedded across markets, sectors and commissions.
• Foster collaboration between Information Management, Project Controls and wider discipline communities to drive alignment, knowledge sharing and continuous improvement across the hub.
• Support business unit CoEs in identifying Information Management challenges, lessons learned and opportunities for capability enhancement within their portfolios.
• Act as a conduit between regional business needs and the Global Information Management function, ensuring local requirements, market insights and project feedback inform the ongoing development of the global Information Management framework.
• Collaborate with the Europe hub CoE Lead and Business Unit CoEs to promote standardisation, improve delivery consistency and support the implementation of strategic initiatives across the UK and Europe hub.

Project assurance and technical support

• Provide technical leadership and support to project and programme teams on Information Management matters.
• Act as the regional escalation point for complex Information Management, document control, common data environment (CDE) and information governance issues.
• Support projects in establishing effective Information Management and document control arrangements from mobilisation through to project completion.
• Review and assure project Information Management plans, standards, workflows and procedures.
• Undertake project health checks, maturity reviews and assurance activities to identify opportunities for improvement.
• Support recovery activities and interventions where project Information Management performance is below expected standards.

Best practice and standards deployment

• Deploy global Information Management standards, procedures, templates and guidance across the hub.
• Promote consistency in digital delivery, information governance, metadata management, naming conventions and document control processes.
• Monitor compliance with ISO 19650, client requirements and Mace Information Management standards.
• Capture lessons learned and feedback from project teams to support continual improvement of the global Information Management framework.
• Support the development and maintenance of Information Management knowledge resources and technical guidance documents.

Capability building and community development

• Build and maintain a strong UK and Europe Information Management community.
• Identify skills gaps and support the development of capability improvement plans.
• Deliver training, coaching and mentoring for Information Management professionals and wider project teams.
• Facilitate knowledge-sharing sessions, communities of practice and lessons-learned forums.
• Support professional development and accreditation of Information Management practitioners across the hub.

Digital delivery and innovation

• Support adoption of emerging Information Management technologies, tools and digital delivery practices.
• Work closely with the Global Information Management Lead and Digital Centre of Excellence to trial and implement innovation initiatives.
• Promote integration between Information Management, project controls systems, reporting platforms and digital solutions.
• Provide technical advice on common data environments, information architecture and digital information workflows.

Work winning and market support

• Support bids and opportunities requiring Information Management expertise.
• Contribute Information Management methodologies, delivery approaches and technical solutions to proposals.
• Assist market leaders and project teams in demonstrating Information Management capability to clients.
• Support client engagement activities and maintain awareness of emerging market requirements and opportunities.

You’ll need to have:

Technical expertise

• Advanced knowledge of Information Management principles, standards and best practices.
• Strong understanding of ISO 19650, Common Data Environments (CDEs), document control and information governance.
• Practical experience establishing and managing Information Management functions on major programmes and projects.
• Strong knowledge of information architecture, metadata management, naming conventions and digital workflows.
• Experience of leading Information Management assurance and compliance activities.
• Working knowledge of project controls, programme management and project delivery processes.
• Experience with industry-leading Information Management platforms, including CDE solutions and collaborative data environments.
• Excellent communication, facilitation and stakeholder engagement skills.
• Strong problem-solving capability with the ability to provide practical technical solutions to project teams.

Leadership qualities

• Able to engage, motivate and coach others at all levels.
• Builds trusted relationships and influences stakeholders across projects, markets and leadership teams.
• Strong technical leader who balances governance requirements with practical project delivery needs.
• Passionate about improving project performance through effective Information Management.
• Able to navigate complex organisations and manage competing priorities.
• Collaborative and approachable, with a strong focus on supporting project teams and solving problems.
• Committed to continuous improvement, innovation and developing people.

Our values

Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.

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