Global Communications Assistant

Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

Job Description: Global Communications Assistant

Department: Global Communications

Location: London HQ

Role Overview

dunhill is seeking a highly organised, proactive and exceptionally reliable Global Communications Assistant to join its Global Communications team in London.

This is a key operational role responsible for supporting the day-to-day management, coordination and circulation of press and VIP samples across the global business. The successful candidate will ensure the efficient movement, tracking and management of samples for editorial opportunities, celebrity dressing, press days, brand events and international market activations.

Key Responsibilities

1. Press & Editorial Sample Management

Support with the daily coordination and circulation of editorial samples. Manage sample requests, bookings, dispatches, returns and tracking for editorial shoots, fashion features, product placements and press appointments.

Maintain accurate and up-to-date sample inventory records, ensuring full visibility of sample locations, availability and movements.

Coordinate sample loans for international publications, stylists and media partners, ensuring all requests are fulfilled accurately and within agreed deadlines, working closely with the internal logistics team to ensure timely deliveries.

Work closely with the internal showroom, design, merchandising and production teams to ensure sample availability and adherence to collection launch calendars.

Ensure all samples are carefully prepared, packaged, shipped and returned in excellent condition, following established handling protocols. Support the organisation, maintenance and presentation of the global sample collection.

Proactively follow up on outstanding loans and ensure the timely return of samples.

2. VIP & Celebrity Sample Coordination

Support with sample loan coordination for celebrity dressing, talent placements, VIP appointments and gifting initiatives.

Coordinate wardrobe loans, fittings, dispatches and returns in collaboration with celebrity stylists, agents and internal teams. Support set up of fittings and be on hand when required.

Ensure VIP sample requests are handled with accuracy, urgency and discretion.

Maintain detailed tracking of VIP sample movements, including loan status, return dates and any alterations or special requirements.

Support the preparation of VIP wardrobes and product selections for key appearances, premieres, awards ceremonies and cultural moments.

Work closely with the wider communications team to ensure VIP opportunities are delivered seamlessly and to the highest brand standards.

Ensure tracking of any coverage and social media placements when required.

3. Global Markets & Agency Coordination

Coordinate the movement of press and VIP samples between the London headquarters, international markets and external PR agencies. Maintain clear communication with regional teams and agencies regarding sample availability, shipment schedules and return deadlines.

Act as a day-to-day operational contact for sample management with dunhill’s PR agencies across the UK, US, Dubai and Europe.

Organise international shipments for seasonal press days, editorial appointments, VIP dressing opportunities and brand events.

Support sample requirements for regional activations across Japan, China and wider APAC, working closely with local market teams.

Track delivery of regional duplicate sample orders, ensuring samples are logged by the showroom team and dispatched to the relevant markets. Regularly monitor and follow up on outstanding pieces to ensure timely delivery.

Ensure shipments are scheduled well in advance, with appropriate documentation, customs requirements and delivery tracking.

Ensure global sample movements are recorded accurately and coordinated to avoid conflicting requests or unnecessary duplication.

4. Events & Global Communications Support

Provide operational and administrative support across the communications calendar.

Assist with sample preparation, packing, dispatch and on-site coordination for fashion shows, presentations, press days, trunk shows and brand events.

Support the preparation of guest lists, invitations, event materials and communications documentation where required.

Assist with event logistics, supplier coordination and general preparation to ensure the smooth delivery of key brand moments.

5. Sample Inventory, Processes & Operational Excellence

Take responsibility for maintaining exceptionally high standards of sample organisation, care and accountability.

Ensure all sample movements are accurately recorded within the relevant inventory and tracking systems. Conduct regular inventory checks and reconciliations to maintain accurate records and identify discrepancies.

Maintain clear procedures for sample loans, packing, dispatch, returns and condition checks. Proactively flag missing, delayed, damaged or unavailable samples and work quickly to resolve issues.

Maintain samples in optimal condition, ensuring timely dry cleaning and arranging any tailoring when required.

Contributes to collation of the weekly Global Coverage Report, ensuring timely submission.

Provides support in the timely processing of invoices using SAP, adhering to internal financial protocols.

Build strong working relationships with the design, merchandising, production, logistics and retail teams to ensure efficient sample management.

Identify opportunities to improve existing processes and contribute to a more streamlined, accountable global sample operation.

Ensure business-critical samples are protected and available for priority activities, including campaigns, press opportunities and VIP dressing.

Candidate Profile

Experience & Qualifications

Relevant experience in PR sample management, showroom coordination or sample logistics, ideally within luxury fashion, menswear or a premium fashion brand.

Experience working with seasonal fashion collections, editorial sample requests and collection launch calendars.

Good understanding of sample tracking systems, inventory management and fashion press office operations.

Familiarity with international sample shipments, couriers and associated logistics.

Experience working with PR agencies, fashion stylists, editors or celebrity teams would be advantageous.

Microsoft Office skills, particularly Excel, with confidence using tracking spreadsheets and databases.

Excellent written and verbal communication skills.

Key Skills & Attributes

Operational Rigour & Accountability: Exceptionally reliable, methodical, and detail-oriented, with proven ownership in managing multiple competing deadlines, tracking systems, and sample inventory with precision.

Proactive Problem-Solving & Composure: Solutions-driven and calm under pressure, able to anticipate issues and adapt quickly within fast-paced peak periods such as fashion weeks, launches, and events.

Collaboration, Discretion & Professionalism: A supportive team player who handles VIP relationships, unreleased collections, and high-profile activations with the utmost tact and confidentiality.

Brand Ambassadorship: Possesses a genuine passion for luxury menswear, British craftsmanship, and the elevated standards of the dunhill house.