Executive - Operations

Job Accountabilities

• Coordinate daily warehouse operations including receiving, put-away, storage, picking, packing, and dispatch activities.

• Ensure customer Service Level Agreements (SLAs) are achieved while maintaining operational efficiency.
• Monitor inventory accuracy through cycle counts, stock reconciliations, and periodic physical stock counts.
• Ensure all warehouse transactions are accurately recorded in the Warehouse Management System (WMS) and ERP systems.
• Prepare daily, weekly, and monthly operational reports for customers and management.
• Coordinate with transport providers to ensure timely delivery and collection of customer shipments.
• Sound knowledge on inventory reconciliations and implement corrective actions.
• Monitor warehouse productivity, space utilization, and operational costs while identifying continuous improvement opportunities.
• Ensure compliance with company Health, Safety, Environment (HSE), Quality, and Security standards.
• Lead and supervise warehouse staff and service providers to achieve operational targets.
• Support implementation of Lean, Kaizen, and Operational Excellence initiatives.
• Coordinate with customers, finance, procurement, and other internal stakeholders to ensure smooth operational execution.
• Ensure customer billing data, value-added services, and operational records are accurately maintained for invoicing purposes.
• Participate in customer meetings, audits, and warehouse inspections when required. • Perform any other operational duties assigned by the Operations Manager.

Minimum Knowledge/ Experience / Training / Qualifications Required For Position

• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.

• Minimum 2–3 years of experience in Warehouse Operations, Logistics, or Third-Party Logistics (3PL).
• Experience working with Warehouse Management Systems (WMS), ERP systems (SAP/Infor/Oracle or equivalent) will be an added advantage.
• Good knowledge of inventory management principles and warehouse operations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Good command of English, both written and verbal.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Ability to work under pressure and manage multiple customer accounts simultaneously.
• Knowledge of Lean, Kaizen, 5S and root cause analyzing methodologies will be an advantage.
• Strong leadership, planning, and organizational skills.
• Willingness to work extended hours when operational requirements demand.

If you think you have what it takes to be successful in this challenging role, please "Click Here" to apply.

Pay and benefits of the above position will be competitive and the rewards are performance driven.

Hayleys is an Equal Opportunity Employer.