Events Waiter

Job Description

Our Purpose And Culture

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.

At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

The Team

You will join the Banqueting team, working alongside the Events Operations team and reporting to the Event Operations Manager. You will collaborate closely with the Assistant Event Operations Manager, Events Floor Managers and Events Floor Supervisors to prepare for and deliver memorable events.

Your Role

As Events Waiter, you will support the smooth delivery of events by preparing function spaces, maintaining operational equipment and providing attentive service to clients and guests.

Working as part of the wider Events team, you will follow function requirements, respond to changing operational needs and help maintain Rosewood London’s service, safety and presentation standards.

How You’ll Make The Place

• Prepare for forthcoming events and help ensure function rooms are set and ready 30 minutes before each event.
• Support event set-up and breakdown, ensuring rooms are left neat or prepared for the next function.
• Provide attentive service to event clients and guests, responding promptly to requests and last-minute changes.
• Work with Events Operations managers and supervisors to deliver each event according to the relevant function sheet.
• Ensure glasses, plates, linen and other operational equipment are polished, prepared and ready for use.
• Maintain departmental, health and safety standards while reporting accidents, defects, damage and breakages through the appropriate procedures.

Could This Be You?

• You are passionate about delivering thoughtful and attentive guest service.
• You are organised and can prepare event spaces and equipment to a consistently high standard.
• You work well as part of a team and can follow direction from Events managers and supervisors.
• You are adaptable and comfortable responding to changing event requirements.
• You communicate professionally with clients, guests and colleagues.
• You are committed to safe working practices, continuous learning and representing the Rosewood brand with care.

Our Benefits

• 28 days paid holidays per annum including Bank Holidays
• Discounts on Food & Beverage
• Company pension scheme and life assurance
• Enhanced sick pay policy
• 12 complimentary room nights per year and F&B discount worldwide
• Up to 16 weeks paid parental leave
• Talent development opportunities
• Involvement in Corporate Social Responsibility programmes and wellbeing activities

Our Commitment To You

At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

General Information

Country/Region

United Kingdom

Province/City

London

Hiring Entity

Rosewood London

Department

Food & Beverage - Services

Job Type

Full-time Permanent