Duty Officer

Organisation: London Borough of Waltham Forest

Salary: SC4 £31,290- £33,129

Retention Bonus/ Market Supplement: N/A

Contract Type: Permanent Contract – 20 hours with overtime available.

Number of openings: 1

Working hours per week: 20 hours per week (including Mornings, Evenings and Weekends)

Application Deadline: 30/11/26

Proposed Interview Date(s): TBC

Reference: 2162

About Us:

Bursting with culture, diversity and opportunity, the London Borough of Waltham Forest is a vibrant and inspiring place to work.

We are an ambitious and forward-thinking borough, delivering real change through Mission Waltham Forest – our bold plan to create a more equal borough by 2030. From tackling inequalities and building an inclusive economy to investing in regeneration and greener neighbourhoods, we are shaping a better future for our communities.

Our Council is resident-focused, insight-led and digitally enabled, with a strong commitment to inclusion, wellbeing and career development for our staff.

The London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This reflects our commitment to fair pay, employee wellbeing, progression and inclusive workplaces.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.

About the role:

A reliable, proactive and organised Duty Officer to oversee the day-to-day operations of our sports grounds (Pastures Centre & Leyton Sports Ground). Responsibilities include supervising staff, key holder responsibilities, ensuring the safety and security of the facilities, completing operational paperwork, maintaining high standards of cleanliness, managing bookings and events, and providing excellent customer service. The successful candidate will have strong leadership and communication skills, be able to work independently, and ensure the smooth and efficient running of the sports grounds.

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