Dental Receptionist - Angle House Highgate

Dental Receptionist | Angle House Highgate

The first smile our patients see.

The Highgate Team is looking for a professional and welcoming Dental Receptionist to be the face of our practice. As the first point of contact, you will play a vital role in creating a positive first impression, ensuring every patient feels supported from the moment they walk through our doors or pick up the phone.

The Role

We are looking for a dedicated professional who wants to be a key part of the Angle House success story. Our clinicians and nurses rely on our Receptionists to manage the heartbeat of the practice, balancing administrative excellence with fantastic customer service.

In this role, you’ll manage the front-of-house experience: greeting patients, coordinating busy schedules, and ensuring the patient journey is seamless and stress-free.

This role is full-time, 5 days a week (08:30-17:30).

Why Join Angle House?

We value our team and believe in rewarding hard work with a supportive environment and a great benefits package:

• Bonus scheme
• Private medical cover (after one year)
• Discounted orthodontic treatment
• Contributions toward eye care
• Enhanced pension scheme (after two years)
• A friendly, inclusive team culture with regular social events
• Ongoing training and professional development to help you progress
• A healthy work-life balance within a positive working environment

Your Main Duties

• Greet patients warmly, manage the check-in process, and provide a helpful point of contact for all queries.
• Efficiently manage appointment scheduling, reminders, and patient flow.
• Handle phone calls, emails, and general inquiries with a high level of professionalism.
• Maintain accurate patient records and manage daily cashing up and banking procedures.

What We Are Looking For

We welcome applications from individuals who are passionate about patient care. To succeed in this role, you will need:

• A patient-centred mindset and a natural ability to put people at ease.
• Excellent written and verbal communication.
• The ability to multitask effectively in a dynamic environment.
• Experience with daily banking/cashing up is preferred.
• Previous dental reception experience is desirable but not essential for the right candidate.