Day Duty Manager

The Role

Day Duty Manager

4 days on 4 days off, 07:00 - 19:00

The Day Duty Manager will focus on the day-to-day

management of the operational team at Triptych, ensuring delivery of their duties is to an exceptional standard. They

will oversee and

excel in the delivery

of the concierge services, amenity operations, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered. They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings, cleaning, waste disposal and recycling. They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.

Alongside the Residential management and concierge teams, you will ensure the multiple service elements operate effectively to create a seamless one-team approach. You will focus on building owner loyalty through proactive communications, setting and managing expectations and delivering results. You will be an ambassador for the brand and the development.

In addition, regular patrols and inspections will have to be undertaken to promote Health & Safety compliance, cleanliness and ensure the scheme is presented to the highest standard.

Requirements

• Previous hospitality experience as a Duty Manager within London super-prime, residential schemes or 4/5-star hotels

• To be well presented

• Must have excellent communication and customer service skills.

• High standard of written and spoken English, additional language skills beneficial

• Ability to work independently as well as part of the team

• Service driven, understand the importance of going the ‘extra mile’ and having a can-do attitude.

• Good knowledge of Central London and surrounding local area

• Must be assertive and have a good level of attention to detail

• Basic knowledge of Health and safety

• Eligible to work in the UK.

About Rhodium

Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.

Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra- high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.