Cyber Security Analyst - Identity and Access Management

Join Heathrow’s Cyber Security team and play a critical role in safeguarding the digital identity of thousands of colleagues and partners. As the UK’s busiest airport, our operations depend on secure and reliable access to systems and data. This role ensures that every identity is protected, every access request is validated, and every risk is managed effectively.

You’ll be part of a collaborative team dedicated to defending Heathrow against evolving cyber threats. Success in this role means maintaining robust identity and access controls, preventing unauthorised access, and supporting the business to operate securely and efficiently. Your work will directly contribute to keeping Heathrow safe, resilient, and ready for the future.

Responsibilities

• Monitor and manage identity and access management (IAM) systems to ensure compliance with security policies and standards.
• Act as the technical escalation point for identity-related incidents, troubleshooting complex access issues and implementing effective resolutions.
• Conduct regular reviews of user access rights, identifying and mitigating risks associated with excessive or inappropriate permissions.
• Support the implementation of multi-factor authentication, privileged access management, and other identity security controls.
• Collaborate with IT and business teams to ensure secure onboarding, role changes, and offboarding processes.
• Contribute to continuous improvement initiatives, enhancing identity governance and reducing operational risk.

Qualifications

• Proven experience in identity and access management within a complex IT environment.
• Strong understanding of authentication protocols, directory services, and access control models.
• Ability to investigate and resolve technical identity-related issues under pressure.
• Knowledge of security frameworks and compliance requirements relevant to IAM.
• Excellent communication skills to work effectively with technical and non-technical stakeholders.
• Ability to deliver identity risk assessments and recommend practical remediation measures.

Ideally you'll have the following:

• Familiarity with tools such as Azure AD, SailPoint, or similar IAM platforms.
• Experience implementing privileged access management solutions.
• Understanding of cloud security principles and their application to identity management.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year.

Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city, and more. Tech at Heathrow isn't typical. The scale and non-stop nature of our airport make it truly unique.

Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure.

Every day will test your skills and give you the opportunity to make your mark. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses.

It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a-kind careers you won't find anywhere else.