Credit Controller

Fox Williams offers a unique opportunity to advance your career in a personable, progressive, and entrepreneurial environment. Our people and culture are important to us and central to everything we do. We continually strive to create and maintain a friendly and supportive environment for our staff. You will quickly get to know everyone from the Senior Partner to the most junior staff. Whilst we are recognised for our strong culture and investing in our people, we are equally well known for our high-profile matters, quality of our work and solving our clients’ most complex legal issues.

Main purpose:To support the implementation, maintenance and continuous improvement of the firm’s WIP management and credit control procedures, helping to minimise exposure and maximise cash collection.

• Assist with the monitoring and management of WIP, including identifying aged or high-risk balances and escalating matters in line with agreed procedures.
• Support procedures for reducing aged WIP and improving WIP conversion, including escalations.
• Assist with cash forecasting by providing accurate commentary on expected receipts, risks and barriers to collection.
• Monitor residual client account balances outstanding alongside bills, making recommendations to apply, hold or return funds to Partners or the Senior Credit Controller as appropriate.
• Promote vigilance and cooperation across the firm in relation to WIP, debt and overall exposure management.
• Support adherence to the firm’s Standard Debt Collection Process by managing a portfolio of clients and engaging with Fee Earners.
• Populating the firm’s monthly exposure report for review by the Senior Credit Controller, ensuring management are kept appraised of WIP, debt and working capital issues.
• Ad hoc account reconciliations, reports, client analysis as required.
• Assisting Cashiers with obtaining remittances and advising on allocations.
• Making recommendations for account escalations including formal debt recovery, settlement or write offs where appropriate to the Senior Credit Controller.

• Experience of Credit Control within a law firm is essential, along with being able to demonstrate achievements in all of the above key tasks.
• Basic knowledge of how to utilise artificial intelligence platforms.
• Excellent communication skills and ability to deal with internal and external clients at all levels.
• Able to work independently and collaborate with the Senior Credit Controller.
• Proactive and systematic approach; ability to identify trends and risks with recommendations of next steps.
• Excellent negotiation and communication skills.
• Strong relationship management skills, with the ability to influence Partners and Fee Earners.