Cost Consultancy Director

UK & Europe CoE Service Lead – Cost & Commercial; directs, oversees & takes accountability for the UK & Europe Cost & Commercial CoE for Mace Consult, implementing operational programmes that are aligned to the strategic objectives of the business. The role oversees Cost & Commercial activities across UK & Europe, builds capability across business units & is accountable for KPIs & business outcomes for the portfolio.

Works closely with Global CCM CoE lead, UK & Europe Managing Director & business unit leadership & is a member of the CCM CoE global senior leadership team and provides operational expertise, strategic planning & counsel to the CCM UK & Europe team and CCM sector leads.

Leads, develops & delivers the strategy & business plan for Cost & Commercial portfolio working with leadership roles across the business to ensure adherence and consistency of policy, processes and procedures.

Key Job Responsibilities

• Accountable for reviewing the current Mace processes and ways-of-working and establish a new transformative, digitally enabled agenda, driving change across an established UK region whilst laying the foundations to grow Europe offering

• Partnering with senior leaders, oversees increasing cost & commercial management capability & brings together the UK & Europe CCM CoE community, aligning service offers across all aspects of cost and commercial management including cost consultancy, consultancy commercial management, cost certification, cost engineering & claims. Is accountable for supporting the business to deliver the 2027 business strategy and corporate directives/programmes.
• Working alongside UK & Europe BU Leads to estimate and consolidate total CoE resource demand across the business & develops Sector Business Plans for Cost and Commercial management target income and opportunities.
• Partners with Sector Leads to identify business growth opportunities, identifying potential new markets & innovation opportunities. Works with senior sector leadership to understand competitor’s service offer & develops strategies to position Mace’s CCM offer.
• Provides representation & support to Sector Leads to represent Cost and Commercial Management externally through client interactions, at industry events, thought leadership environments & on industry recognised panels.
• Oversees the definition and delivery of the Service Excellence Plan outlining the strategy for aligning, consolidating, innovating and delivering on the Cost and Commercial Management service offer to ensure a consistent client experience on every project. Ensures creation of real distinctive value, aligning with the global digital service offer & aligning the service offer between the UK & Global Hubs.
• Drives ensuring regular contact and communication between the CCM sector leads and project teams, ensuring required resources are available operating to the required standard through the communities and regular communication events and team meetings. Collaborates with Sector Leads to assist in the origination of new work and input into project bidding, tendering and submissions.
• Aligns with the business on establishing robust succession plans, leads Strategic Workforce Planning providing broad oversight of onboarding process.
• Demonstrates ‘good organisation citizenship’ by working in an enterprise-wide way. Champions & drives the strategic implementation of enterprise-wide strategic priorities, initiatives & transformational change, providing enterprise-wide leadership.
• Leads Cost & Commercial portfolio/unit by example, setting & working by high standards, leads, guides & provides direction to business unit/sector, ensures a high performing portfolio & teams that meet & exceed KPIs
• Represents Mace & the Cost & Commercial portfolio/unit, manages & influences key C-Suite & senior external relationships with key stakeholders, including clients, supply chain and relevant government/regulatory bodies.
• In support of UK/Europe MD, provides executive leadership and direction across the Cost & Commercial portfolio/unit & across the business, supporting and mentoring senior leaders including succession planning, onboarding, training and diversity planning.
• Adherance to RICS proffessional standards including route to APC.
• Promotes & champions the highest standards and adherence to Health, Safety & Wellbeing across portfolio.
• Provides thought leadership, industry expertise & market sounding and expert counsel across the Cost & Commercial portfolio/unit to senior leadership teams including business unit leadership team and externally to the market.

Technical Competencies

Essential:

· Change Management; 'change agent' Executive

· Exceptional Cost & Commercial Management expertise

· Comprehensive Operational expertise

· Can influence, develop and create a cohesive leadership team to oversee the operations of the business unit

• Highly skilled in client engagement, strategic partnering, work winning and driving operational performance in Cost & Commercial.
• Skilled people leader
• Ability to work to short and long term strategic plans, promoting sustainable and innovative solutions, knowledge capture and best practice in service delivery

Highly advanced knowledge of all aspects of Cost and Commercial Management including Cost Consultancy, Building Surveying, Consultancy Commercial Management, and Procurement and Supply Chain

• The ability to juggle multiple simultanious priorites

Desirable

· Can lead transformation & change agendas for Cost & Commercial portfolio

• Evidence of integration of teams to achieve organisational objectives.
• Experience of a leadership role in a large matrix organisation.

Industry Competencies

Essential:

· Comprehensive expertise & knowledge of Construction Industry & Cost & Commercial disciplines/portfolios.

• Advanced expertise & knowledge of Construction Consultancy & Cost & Commercial specialisms.
• Track record of achievement of senior leadership & transformational change
• Experience of working with clients in the relevant sector/portfolio
• Excellent industry & sector connections / relationships
• Demonstrative multi sector experience

Desirable:

· Leadership or Advisory role to an industry recognised professional body/technical specialism

Professional Competencies - Personal effectiveness e.g. stakeholder management, effective communicator

Essential:

· Advanced communication skills, effectively communicates at all levels in organisation including C-Suite.

· Manages & influences key senior internal (C-Suite) & external stakeholders & provides leadership & guidance to operational portfolio.

· Builds professional relationships & networks

· Advanced negotiation, influencing & engagement capabilities

• Persuades, influences, advises & collaborates with others successfully towards a desired course of action and/or to reach consensus
• Demonstrates a new/improved perspective and explores and champions innovative approaches in pursuit of a better way incorporating continuous improvement.
• Champions the use of new technology, helps/guides others to adapt
• Presents and communicates effectively at all levels. Is able to tailor to a specific audience internally and externally at all levels
• Expert communication skills, written and verbal presentation and interpersonal skills
• Demonstrates the ability to influence, negotiate and counsel both internally and externally with peers and senior leaders

Leadership Competencies

Essential:

· Advanced leadership capabilities leading Commercial portfolio for business unit/sector.

· Inspiring/transformational leadership

· Strategic thinking & execution

· Builds effective senior leadership teams

• Provides leadership, direction and guidance to others, leading others effectively, coaches and supports other to reach their full potential.
• Responsible for strategic outcomes and KPIs within portfolio, owning the delivery of strategic objectives.
• Champions data and analytics to drive better decision making
• Drives the strategic implementation of new and innovative technologies to achieve objectives
• Possess broad leadership capabilities that appeals to clients and gains the respect of the Senior Leadership Team
• Leads by example and acts in an ethical, legal and responsible way. Setting high standards of behaviour for themselves and others to follow
• Focuses on client satisfaction and delivers service excellence for external and internal clients
• Results driven and in conjunction with Business Blueprint for Hub Coe role

Desirable:

· Strong track record of advanced leadership capabilities leading Commercial portfolios (or equivalent)

Further Qualifications, Certifications & Experience

Essential:

· Degree/Post Graduate (or equivalent)

• Recognised professional qualification in cost or commercial management (or equivalent)
• Demonstratable track record in a senior leadership/director role (or equivalent).
• Excellent level of commercial awareness, consulting & strategic acumen.
• Excellent understanding of wider management principles and techniques

Desirable

· Experience across more than one sector at senior management grades.

• Trained/accredited in RICS (Royal Institution of Chartered Surveyors), CIOB (Chartered Institute of Building) or other equivalent qualification.