Content Designer (Public Sector)

This is a free training course followed by the potential for a role with one of our clients.

Description:

These job roles are linked directly to free education, and upon completion of our course, you will be equipped to start your new role.

The Role:

Our clients are looking for Content Designer to join their team.

About You & The Role

As a Content Designer, you will join the team working on the NHS App, a critical digital service used by millions of people across the UK. You will sit within a multidisciplinary agile team, collaborating closely with user researchers, interaction designers, and product managers to create clear, accessible, and user-centred content. Your work will directly impact how patients interact with healthcare services, ensuring that complex medical and administrative information is easy to understand and act upon.

• Proven experience as a Content Designer working on complex digital services
• Strong knowledge of user-centred design principles and agile methodologies
• Experience writing for public sector or healthcare services, ideally following NHS or GDS (Government Digital Service) standards
• Ability to use data and user research to inform content decisions and iterate on designs
• Experience collaborating with multidisciplinary teams including developers, designers, and product managers
• Strong stakeholder management skills with the ability to advocate for user needs
• Nice to have: Previous experience working specifically on the NHS App or similar health-tech products

Some Things You’ll Be Working On

• Create, evaluate, and update content for the NHS App based on user needs and research
• Ensure all content is accessible, inclusive, and adheres to NHS digital service standards
• Work closely with user researchers to test content and iterate based on feedback
• Map out user journeys and identify areas where content can improve the overall user experience
• Collaborate with clinical experts and stakeholders to translate complex medical information into plain English
• Participate in agile ceremonies and contribute to the continuous improvement of the product

100% Free Learning Linked To Job Roles

All of our courses are 100% free for all students. There are no secret or hidden fees, no payment upon completion, and no debt. We work with our partner companies to ensure this education is free for all learners.

Benefits - vary per client, but are competitive.