Case Officer Disabled Facilities Grant

Case Officer Disabled Facilities Grant

G5-£35,520-£38,739pa pro rota

18 hours per week, 2 post available

We are looking for a proactive and customer-focused Case Officer to join our Disabled Facilities Grant (DFG) team within Adult Social Care.

This is a rewarding opportunity to help residents remain safe, independent and comfortable in their own homes by supporting the delivery of home adaptations funded through the Disabled Facilities Grant programme.

You will manage DFG applications from initial referral through to approval, liaising with residents, Occupational Therapists, surveyors, contractors and other professionals to ensure adaptations are delivered effectively, efficiently and in line with legislation.

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please see attached job description for full Job Profile here

For an informal discussion about the post, please contact Jodiann.Francis@ havering.gov.uk.

The closing date for the receipt of applications is 06/09/2026 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.

Find out why you should work for Havering Council.