Case Manager, eDiscovery & Information Governance Team

As a Case Manager on the eDiscovery & Information Governance Team, you will partner with internal legal teams, cross-functional partners across the Company, vendor partners, technical staff, IT support teams, and outside counsel. As part of a team of eDiscovery attorneys, professionals, data scientists, and eDiscovery forensic technical operations colleagues, you will focus on discovery efforts in all phases of the EDRM. This position plays a key role and is responsible for partnering with in-house and outside counsel in all phases of litigation and regulatory matters, investigations, and other matters requiring the preservation, identification, collection, processing, and production of data.

Responsibilities

• This is a highly collaborative and cross-functional role
• Conduct various document searches and factual research
• Partner with internal teams during the pre-claim investigation and early case assessment phases of active matters as well as through the entire life cycle of a case
• Partner with internal and outside legal teams to manage matters throughout the lifecycle
• Partner with internal teams to drive process improvements and efficiency
• Prepare and facilitate the signature and delivery of legal documents
• Act as a liaison among various internal departments as well as with outside vendors and outside counsel
• Use litigation eDiscovery applications to preserve, search, sort, and organize large amounts of electronic data
• Assist with the development of multi-disciplinary structures, policies, procedures, processes, and controls implemented to manage information at an enterprise level
• Create and maintain internal case databases
• Process and triage collected company data and maintain internal data repositories
• Maintain an appropriate chain of custody and other documentation throughout the lifecycle of matters in accordance with accepted protocols

Minimum Qualifications

• B.A. or B.S. degree in a relevant field (or equivalent experience)
• 8+ years of litigation experience in a corporate, law firm, government, or eDiscovery vendor environment
• Experience with eDiscovery review platforms (Relativity)
• Experience managing confidential information
• Organizational and critical thinking experience
• Excellent communication skills

Preferred Qualifications

• Must be team-oriented, articulate, proactive, and calm under pressure
• Paralegal certificate or project manager certification/experience
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience handling sensitive and confidential information in accordance with established legal and organizational protocols
• Working knowledge of the Information Governance Reference Model (IGRM) and eDiscovery Reference Model (EDRM)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies