AVP/Lead, HR, AI Enablement

Key Roles and Responsibilities

AI Adoption & Enablement

• Develop and execute the HR AI adoption strategy and roadmap.
• Co-lead the HR AI Champions Network across Group HR and Business Areas.
• Drive awareness, engagement, and adoption of AI tools and solutions within HR.
• Promote a culture of innovation, experimentation, and continuous learning.
• Work with HR Communications on communication and change management plans to support AI adoption.

AI Use Cases & Productivity Enhancement

• Identify, assess, and prioritize AI opportunities and translate HR business needs into AI use cases, requirements, process design, data needs and solution specifications.
• Drive the deployment and scaling of AI-enabled solutions to improve efficiency and effectiveness.
• Develop best practices, playbooks, and frameworks for AI-enabled work.
• Support HR teams to adapt to new work methods and operating practices.
• Drive continuous improvement initiatives to enhance HR productivity and effectiveness.
• Measure productivity gains, AI adoption, utilization, and value realization.

AI Capability Building

• Partner with Learning & Development to build AI fluency and capability across the HR function.
• Facilitate workshops, knowledge-sharing sessions, and communities of practice.
• Coach HR teams on effective and responsible use of AI tools.

AI Governance & Risk Management

• Implement responsible AI governance practices within HR.
• Ensure compliance with company policies, regulatory requirements, data privacy standards, and ethical AI principles.
• Partner with HR Technology, Legal, Risk & Compliance, Internal Audit, Group Information Security and related departments on governance matters.
• Develop AI policies, guidelines, controls, and operating standards for HR.

Stakeholder & Vendor Management

• Build strong partnerships with HR leaders, HR Technology, IT, Digital, and business and senior stakeholders.
• Evaluate emerging AI technologies and solutions relevant to HR.
• Manage relationships with vendors and implementation partners to ensure successful delivery and business value realization.

Key Requirements

Education & Experience

• Degree in Information Systems, Technology, or a related discipline.
• 15-20 years of experience in HR technology, digital HR transformation, change management, process improvement, or related areas.

• Proven experience leading AI, digital, or technology adoption initiatives.

• Good knowledge of SuccessFactors Employee Central and related HR modules.
• Experience implementing HR Technology, digital solutions and driving change across large complex organizations.
• Experience using AI, automation, and digital tools to improve productivity and business outcomes with platforms such as Microsoft Copilot, Copilot Studio, Power Platform, Dataiku, Google Enterprise AI etc.
• Experience working with HR processes, employee experience programmes, and HR technology platforms.
• Familiarity with AI governance, data privacy, and responsible AI practices.
• Experience in running pilots, proof-of-concepts, user testing, deployment and value tracking.
• Ability to evaluate AI solutions based on scalability, security, usability, integration complexity, cost and business value.