Assistant Building Manager

Job Title

Assistant Building Manager

Job Description Summary

Job Description

Cushman & Wakefield is seeking an Assistant Building Manager to work closely with the Building Manager in overseeing the day-to-day management of a trophy building in the heart of the city. This is an exciting opportunity for a proactive and customer-focused facilities professional who thrives in a fast-paced environment and enjoys building strong relationships with occupiers, clients, contractors, and colleagues. The role offers exposure to all aspects of building management, including compliance, operational performance, financial management, sustainability initiatives, and occupier engagement.

Core Responsibilities

• Support the Building Manager in the daily operational management of commercial properties.
• Coordinate planned, reactive, and emergency maintenance activities using CAFM systems.
• Manage occupier queries and ensure prompt, professional communication and resolution.
• Assist with maintaining legal and statutory compliance, including health and safety obligations.
• Monitor contractor performance, ensuring adherence to company procedures and health and safety standards.
• Support property inspections and maintain accurate records through risk management systems.
• Raise purchase orders, process invoices, and assist with budget management and service charge administration.
• Contribute to the management of risk assessments, audits, emergency planning, and business continuity activities.
• Support sustainability reporting and the maintenance of environmental performance data.
• Assist with insurance claims, complaint resolution, and stakeholder communications.
• Provide cover for the Building Manager during periods of absence.
• Foster positive relationships with clients, occupiers, suppliers, and internal teams to deliver a best-in-class customer experience.

Knowledge & Experience

• Proven experience within Facilities Management, Property Management, or Building Management.
• Strong understanding of performance-based contracts and service delivery standards.
• Experience working collaboratively with property, finance, and operational teams.
• Knowledge of budget monitoring, cost control, and service charge management.
• Demonstrated ability to build and maintain strong client and occupier relationships.
• Experience managing contractors and service partners to achieve operational objectives.
• Understanding of current legislation and compliance requirements relevant to commercial property management.
• Working knowledge of CAFM systems and electronic logbook platforms.
• Experience coaching, mentoring, or supporting the development of colleagues.
• Strong IT proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint.

Skills & Personal Qualities

• Strong problem-solving skills with a solution-focused approach.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective under pressure.
• Highly organised with strong attention to detail.
• Self-motivated with a proactive and positive attitude.
• Customer-focused with a genuine passion for delivering service excellence.
• Strong relationship-building and stakeholder management skills.
• Ability to balance operational priorities while maintaining high service standards.
• Professional, adaptable, and committed to continuous improvement.
• High levels of emotional intelligence, self-awareness, and resilience.

Qualifications & Education

• IWFM Level 3 Certificate (or equivalent) desirable.
• IOSH Health & Safety qualification.
• Membership of a relevant professional body, such as IWFM.
• AssocRICS qualification desirable.
• Relevant facilities, property, or building management education and professional development are advantageous.

If you are looking to develop your career with a global leader in commercial real estate services and want to make a meaningful impact on the performance, safety, and occupier experience of commercial properties, we would love to hear from you. Join Cushman & Wakefield and become part of a collaborative, people-focused organisation where innovation, professional development, and exceptional service are at the heart of everything we do. Apply today and help us create environments where people and buildings thrive.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”