Apprentice Network Engineer

Network Engineer Apprentice

The Opportunity

Our client is

recruiting for a Network Engineer Apprentice to join their team in London.

The Level 4

Network Engineer apprenticeship programme that we are offering, will

allow you to kick-start your career in an industry that is constantly evolving,

dynamic and transformational.

The steps you take will provide you with valuable first-hand

experience, knowledge, skills and qualification to help really drive your

career forward. We are here to guide and support you every step of the way!

The Company

“We were founded with the next

generation in mind – expected to be the most tech savvy, educated, wealthy

generation of all time – we want our clients to be ready for them

Our leaders share more than 60 years

of IT experience across South Africa and the UK and are passionate about

forming partnerships that deliver substantial value.

We have formed a community of IT

professionals who serve with a smile. We work closely with local educational

institutions and select recruitment partners to source the best talent and we

value and develop our people to retain that talent and breed a culture of care

that translates to our customers.”

The Position

Job Title:

Network Engineer

Apprentice

Apprenticeship

Course:

Level 4 Network Engineer

Apprenticeship

Duration:

18 Months

Location:

London, EC4A

Working Hours:

9am – 5pm, Monday -

Friday

Salary:

Starting salary £16,000 per annum

Role and Responsibilities

As a Network Engineer Apprentice, you will gain

hands-on experience in managing and supporting IT infrastructure, with a focus

on Microsoft 365 and general networking. You will work closely with our IT team

to assist in various projects and daily operations, gaining valuable skills in

a fast-paced, professional environment.

Key

Responsibilities:

Microsoft

365 Administration

• Assist in managing user accounts, permissions, and mailboxes.
• Support in configuring and troubleshooting Microsoft 365 applications (e.g., Outlook, Teams, SharePoint).
• Help with the deployment and migration of Microsoft 365 services.

Networking

Support

• Assist in the configuration and maintenance of network devices (routers, switches, firewalls).
• Troubleshoot network connectivity issues.
• Monitor network performance and security.

Technical

Support

• Provide first-level support to end-users for hardware and software issues.
• Assist in the setup, configuration, and maintenance of workstations and peripherals.
• Document support tickets and resolutions in the helpdesk system.

Project

Assistance

• Participate in IT projects and initiatives, providing support as needed.
• Assist in researching and implementing new technologies.

Documentation

and Reporting

• Maintain accurate and up-to-date documentation for IT processes and procedures.
• Generate reports on IT activities and metrics as required.

Required

Skills:

Microsoft

365

• Basic knowledge of Microsoft 365 administration and applications.
• Understanding of user and group management in Microsoft 365.

General

Networking

• Basic understanding of networking concepts (IP addressing, DNS, DHCP, etc.).
• Familiarity with network devices and their functions.

Desired

Qualities, Skills and Knowledge:

Windows

Server Administration

• Basic understanding of Windows Server environments.
• Knowledge of Active Directory, group policies, and file services.

Cybersecurity

Awareness

• Basic knowledge of cybersecurity principles and best practices.
• Understanding of common security threats and mitigation strategies.

Customer

Service Skills

• Strong communication and interpersonal skills.
• Ability to provide clear and concise technical support to non-technical users.

Problem-Solving

Skills

• Analytical thinking and troubleshooting skills.
• Ability to work independently and as part of a team to resolve issues.

Work

Environment:

• Office-based with the possibility of remote work.
• May require occasional after-hours or weekend work for project support.

Benefits:

• Hands-on experience in a professional IT environment.
• Mentorship and training from experienced IT professionals.
• Opportunity to work on real-world projects and contribute to the company's success.
• Potential for future employment opportunities based on performance.

Eligibility Criteria

Individuals must have a valid and eligible residency status to apply for this

role.

About ITP

We help employers develop their best talent and inspire the next generation

through apprenticeships, mentoring and training, we’re plugging the UK’s

digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch!

Once we receive your application, one of our team will be in touch to help you

with the next stage.

The ITP are working on behalf of a third

party to advertise their vacancy. By submitting your CV, you agree to be

contacted by The ITP and your information to be passed on to a third party.

Network Engineer Apprentice

The Opportunity

Our client is

recruiting for a Network Engineer Apprentice to join their team in London.

The Level 4

Network Engineer apprenticeship programme that we are offering, will

allow you to kick-start your career in an industry that is constantly evolving,

dynamic and transformational.

The steps you take will provide you with valuable first-hand

experience, knowledge, skills and qualification to help really drive your

career forward. We are here to guide and support you every step of the way!

The Company

“We were founded with the next

generation in mind – expected to be the most tech savvy, educated, wealthy

generation of all time – we want our clients to be ready for them

Our leaders share more than 60 years

of IT experience across South Africa and the UK and are passionate about

forming partnerships that deliver substantial value.

We have formed a community of IT

professionals who serve with a smile. We work closely with local educational

institutions and select recruitment partners to source the best talent and we

value and develop our people to retain that talent and breed a culture of care

that translates to our customers.”

The Position

Job Title:

Network Engineer

Apprentice

Apprenticeship

Course:

Level 4 Network Engineer

Apprenticeship

Duration:

18 Months

Location:

London, EC4A

Working Hours:

9am – 5pm, Monday -

Friday

Salary:

Starting salary £16,000 per annum

Role and Responsibilities

As a Network Engineer Apprentice, you will gain

hands-on experience in managing and supporting IT infrastructure, with a focus

on Microsoft 365 and general networking. You will work closely with our IT team

to assist in various projects and daily operations, gaining valuable skills in

a fast-paced, professional environment.

Key

Responsibilities:

Microsoft

365 Administration

• Assist in managing user accounts, permissions, and mailboxes.
• Support in configuring and troubleshooting Microsoft 365 applications (e.g., Outlook, Teams, SharePoint).
• Help with the deployment and migration of Microsoft 365 services.

Networking

Support

• Assist in the configuration and maintenance of network devices (routers, switches, firewalls).
• Troubleshoot network connectivity issues.
• Monitor network performance and security.

Technical

Support

• Provide first-level support to end-users for hardware and software issues.
• Assist in the setup, configuration, and maintenance of workstations and peripherals.
• Document support tickets and resolutions in the helpdesk system.

Project

Assistance

• Participate in IT projects and initiatives, providing support as needed.
• Assist in researching and implementing new technologies.

Documentation

and Reporting

• Maintain accurate and up-to-date documentation for IT processes and procedures.
• Generate reports on IT activities and metrics as required.

Required

Skills:

Microsoft

365

• Basic knowledge of Microsoft 365 administration and applications.
• Understanding of user and group management in Microsoft 365.

General

Networking

• Basic understanding of networking concepts (IP addressing, DNS, DHCP, etc.).
• Familiarity with network devices and their functions.

Desired

Qualities, Skills and Knowledge:

Windows

Server Administration

• Basic understanding of Windows Server environments.
• Knowledge of Active Directory, group policies, and file services.

Cybersecurity

Awareness

• Basic knowledge of cybersecurity principles and best practices.
• Understanding of common security threats and mitigation strategies.

Customer

Service Skills

• Strong communication and interpersonal skills.
• Ability to provide clear and concise technical support to non-technical users.

Problem-Solving

Skills

• Analytical thinking and troubleshooting skills.
• Ability to work independently and as part of a team to resolve issues.

Work

Environment:

• Office-based with the possibility of remote work.
• May require occasional after-hours or weekend work for project support.

Benefits:

• Hands-on experience in a professional IT environment.
• Mentorship and training from experienced IT professionals.
• Opportunity to work on real-world projects and contribute to the company's success.
• Potential for future employment opportunities based on performance.

Eligibility Criteria

Individuals must have a valid and eligible residency status to apply for this

role.

About ITP

We help employers develop their best talent and inspire the next generation

through apprenticeships, mentoring and training, we’re plugging the UK’s

digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch!

Once we receive your application, one of our team will be in touch to help you

with the next stage.

The ITP are working on behalf of a third

party to advertise their vacancy. By submitting your CV, you agree to be

contacted by The ITP and your information to be passed on to a third party.

Safeguarding and Values Commitment

The

ITP is committed to safeguarding and promoting the welfare of learners and

expects all staff and volunteers to share this commitment. Successful

appointment to this role will require satisfactory completion of recruitment

checks.

At

the ITP, we are fully committed to safeguarding and promoting the welfare of

all learners and creating a safe, inclusive, and respectful workplace. We

expect every team member to:

• Uphold and champion our values, code of conduct, and safeguarding principles.
• Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
• Promote a culture of safety and wellbeing through a proactive “do no harm” approach.
• Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
• Understand and meet any role-specific safeguarding duties — including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.

At the ITP, our company culture is important to us, and all

employees and consultants are expected to operate in line with our values:

· We

change lives - We strive to make a difference for our apprentices,

clients, members, ourselves, and our team on a daily basis. We push for

diversity and inclusion in our industry by challenging perceptions. We embrace

individuality. We believe that everyone is equally important.

· We are

genuine and honest - We breed trust amongst clients, apprentices, members,

and the team. We take responsibility for our words, actions, and results. We

are human. We encourage one another through honesty and transparency.

· We are

innovative and unique - We are empowered by innovation. We strive to make

the impossible, possible. We are proud to be the only organisation of our kind,

of who we are and how we got here.

· We are

Personable - We remind ourselves what it’s like to be in others shoes. We

have authentic conversations; we are real and so are our relationships.

· We are

stronger united - We share our knowledge and experiences. We celebrate one

another on our achievements. We value and encourage one another because we win

or lose as a team.