Accounts Receivables Coordinator

Accounts Receivables Coordinator

London - 3 days office based

About Finova

Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market.

About the Role:

The Accounts Receivables Coordinator will report directly to the Finance Manager and take ownership of our day-to-day accounts receivable operations. In this critical role, you will ensure timely collections, minimize risk exposure, and maintain strong cash flow to support our continued growth.

You will act as a key bridge between finance and our client-facing teams. The ideal candidate is a highly proactive, detail-oriented individual with strong relationship-building skills who can collaborate effectively with account managers, project managers, and external enterprise clients to streamline processes and elevate our AR operations.

About you:

• Experience: 4+ years in accounts receivable, credit control, or financial operations roles.
• Industry Knowledge: Previous experience in a SaaS, tech, or enterprise software environment is highly preferred.
• Technical Proficiency: Strong experience with ERP and accounting software (NetSuite experience is highly desirable).
• Soft Skills: Excellent communication skills with a customer-focused mindset. You must be comfortable managing difficult conversations professionally and constructively.
• Working Style: Highly proactive, analytical, and detail-oriented. You possess strong problem-solving skills and make confident decisions in a fast-paced environment.
• Availability: Able to work from our office 3 days a week as part of our hybrid working model.

What will you be doing?

• End-to-End AR Management: Oversee invoicing, collections, cash application, and bank reconciliation processes.
• Stakeholder Collaboration: Manage relationships with enterprise customers, as well as internal account and project managers, to ensure timely payments and swiftly resolve disputes.
• Credit Control & Risk: Monitor AR aging reports and proactively follow up on overdue accounts while enforcing corporate credit policies.
• Financial Reporting: Review monthly revenue, support variance analyses, and assist with month-end close processes to ensure accurate AR reporting.
• Process Optimization: Work cross-functionally with finance, sales, and legal teams to improve billing and collections efficiency.
• Tech Implementation: Assist in the roll-out and optimization of AR automation tools and continuous process improvements.

What We Offer:

• Hybrid working We operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder.
• Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us.
• Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future
• Family friendly policies Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.
• Work from anywhere Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.
• Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.
• Company pension scheme With salary exchange, you save on tax and can build a secure future.
• Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.
• Electric car scheme Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.
• Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.
• Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide.
• Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.