Accounts Receivable Specialist

About The Role

As Volta's Accounts Receivable Specialist, you'll be responsible for managing customer invoicing, collections, and cash application, ensuring Volta gets paid accurately and on time. You'll work closely with Sales, Customer Success, and the wider Finance team to keep our receivables process running smoothly and our records accurate.

This role suits someone who's detail-oriented, comfortable working with numbers, and enjoys building relationships with customers to resolve payment issues efficiently.

What You Will Be Doing

• Generate and issue accurate customer invoices in line with contract terms and billing schedules

• Monitor accounts receivable balances and follow up proactively on overdue payments

• Apply incoming payments accurately and in a timely manner, resolving any discrepancies with customers or internal teams

• Reconcile customer accounts regularly, investigating and resolving billing disputes or discrepancies

• Partner with Sales and Customer Success to resolve customer billing queries and support smooth renewals

• Maintain accurate and up-to-date customer records within the accounting or billing system

• Support month-end close by preparing accounts receivable reports, aging schedules, and reconciliations

• Assist with the accounts receivable elements of audits, providing documentation and supporting analysis as needed

• Identify opportunities to improve the efficiency and accuracy of the invoicing and collections process

What You Bring

• 2+ years of experience in accounts receivable, billing, or a similar finance role

• Solid understanding of accounting principles as they relate to receivables, invoicing, and cash application

• Strong attention to detail and accuracy when handling financial data and customer accounts

• Good communication and interpersonal skills, comfortable following up with customers on outstanding payments

• Experience with accounting or billing software (e.g., NetSuite, QuickBooks, or similar)

• Strong organizational skills, able to manage a high volume of invoices and accounts simultaneously

• A proactive, problem-solving approach to resolving payment discrepancies and disputes

• Comfortable working cross-functionally with Sales, Customer Success, and Finance teams