Account Executive

Job Title: Account Executive

Location: Southwark, London (Hybrid – 1 WFH day post-probation)

Salary: £28,000 – £32,000 base + uncapped commission (OTE £40k) - depending on experience

Hours: Monday to Friday, 9am–6pm or 10am–7pm on rota

Additional: Bi-weekly Saturday with a day off in lieu

About the Role:

We’re looking for a driven and customer-focused Residential Offer Executive. You’ll manage the full rental offer process across our Build-to-Rent portfolio. That includes qualifying renters, negotiating with landlords, and securing deals quickly and compliantly.

You’ll be the key contact turning rental offers into successful tenancies.

What You’ll Be Doing:

• Take the lead on rental offers – respond fast, qualify quickly, and move offers through the pipeline with energy and precision.
• Be the voice of confidence – guide renters through the process with clarity and calm, answering questions and easing nerves.
• Own the negotiation – balance the needs of landlords and renters to craft fair, win-win deals that stick.
• Keep deals moving – chase up documents, update systems, and close loops so nothing falls through the cracks.
• Advise like a pro – provide landlords with up-to-date insights on pricing, legislation, and rental demand.
• Work as one team – sync with colleagues in marketing, operations, and viewings to deliver a frictionless experience.
• Bring the energy – hit your targets, celebrate wins, and thrive in a high-performance, high-reward environment.

What We’re Looking For:

• Comfortable working in a fast-paced, target-driven environment
• Strong communication skills, confident on the phone and clear in writing
• Able to build trust and rapport quickly with renters and landlords
• Highly organised with great attention to detail
• Motivated by results and enthusiastic about delivering great customer service

What You’ll Get:

• 24 days annual leave + your birthday off
• Free on-site gym access, showers, and bike storage
• Beautiful Southwark office with roof terrace and lounges
• Weekly Friday drinks and regular team socials
• Retail and lifestyle discounts
• Paid half-day charity leave per year
• Mental Health First Aiders
• Learning and development support to grow your career
• Culture Club events throughout the year (e.g. Pride, Diwali, Movember)

About Home Made:

We’re the UK’s fastest-growing property technology company. We’re on a mission to make renting better, safer, and fairer for everyone. We combine smart technology with outstanding service to transform the rental experience. Our culture is inclusive, energetic, and built around solving real problems.

We are an equal-opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email protected].