24367-Data Ops/Governance Director (MSD)

Agency:

Omnicom Media

Job Function:

Data and Analytics

Job Subfunction:

Data Science and Analytics

Job Description:

Role Overview

The Data Operations Director is responsible for the end-to-end technical delivery of data and taxonomy solutions for MSD. The outputs of this role directly power MSD’s internal reporting and decision-making, making this a business-critical function with high visibility and impact.

The role sits within the MSD Centre of Excellence (COE), acting as a central hub for data governance, taxonomy standards, and reporting best practice. As such, it plays a pivotal role in ensuring consistency, scalability, and quality across global and local market implementations.

Role And Responsibilities

Own the end-to-end delivery of MSD data and taxonomy solutions, ensuring outputs are accurate, scalable, and support business-critical reporting and decision-making

Operate as a key member of the MSD Centre of Excellence (COE), defining and enforcing global standards across data governance, taxonomy, and reporting best practices

Lead engagement with multiple local markets to drive adoption of global data frameworks, balancing standardisation with market-specific requirements, constraints, and levels of data maturity

Act as the central bridge between global stakeholders and local market teams, aligning priorities, resolving conflicting requirements, and ensuring consistency of delivery

Drive taxonomy compliance and data quality across markets, establishing clear governance models and accountability for adherence to global standards

Develop and maintain scalable playbooks, frameworks, and documentation to enable consistent market onboarding, implementation, and ongoing governance

Clearly articulate the vision, value, and business importance of taxonomy and data governance to market stakeholders, driving engagement, understanding, and long-term adoption

Ensure data design and taxonomy structures are aligned to downstream BI, reporting, and analytical use cases, enabling effective and consistent insight generation

Translate business and market requirements into scalable, future-proof data solutions aligned to global architecture and standards

Act as the escalation point for critical data and delivery issues, proactively managing risks to data integrity, reporting accuracy, and timelines

Skills And Experience

Experience and Expertise

Experience leading delivery of data, taxonomy, or data governance solutions in global, multi-market environments

Proven track record working with global clients and local markets, managing differing requirements and levels of data maturity

Ownership of business-critical data solutions supporting reporting and decision-making

Strong understanding of data governance, taxonomy design, and standardisation at scale

Experience driving taxonomy compliance and improving data quality across markets

Ability to design and implement scalable governance frameworks, including playbooks and onboarding approaches

Experience operating within or alongside a centralised or COE model to drive consistency and best practice

Strong understanding of how data structures support downstream BI, reporting, and analytics

Experience translating business and reporting requirements into scalable data solutions

Good understanding of data infrastructure, integration, and end-to-end data flows

Ability to lead workshops, presentations, and market sessions to drive alignment and adoption

Skills

Expertise in using work management tools like Asana, Smartsheet (or other similar systems)

Expertise in using taxonomy management tools like Claravine (or other similar systems)

Experience with SQL and/or Python. Strong Excel skills

Experience with APIs

Excellent written, verbal and presentation-based communication skills.

Strong stakeholder management across global and local teams

Clear and confident communication, with the ability to articulate data concepts and their business value

Structured and solution-oriented approach to problem solving

Ability to manage complexity, ambiguity, and competing priorities

Collaborative working style with engineering, BI, and client teams

Comfortable operating at both strategic and hands-on levels

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/