Customer Success Manager Contract

Our client, a global financial software solutions organisation is seeking a Customer Success Manager for their range of accountancy software. This is a 12 month contract, hybrid role.

Responsibilities

* Develop proficiency and knowledge of the company’s products and solutions.

* Provide consultative support to enhance the value they realise from products.

* Deliver education and training on accountancy software.

* Ability and desire to learn while staying up to date with the appropriate software solutions.

Skills

* Ability to build urgency with partners by creating value in their business.

* Software Support. Accounting software would be ideal (Xero, Quickbooks).

* Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.

* Experience delivering software-based product onboarding or training.

Benefits

* Long contract

* Possible temp to perm

* Hybrid role

* Free breakfast