More about the role:
Could you bring your spark to Chartwells? Here's what you need to know before applying:
Your key responsibilities will include:
Preparing delicious, high-quality food that delights our clients and customers
Serving customers, ensuring they receive an easy and seamless personalised experience
Being knowledgeable about the food service and helping customers with natural service
Representing Chartwells and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling and Hygiene standards
Complying with Health and Safety regulations Who you are:
Our ideal Customer Service Assistant will:
Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
Take initiative and make decisions that are right for our customers
Be an excellent team player with great communication skills
Have a desire to succeed in your role
Possess the ability to work under pressure
Demonstrate Exceptional timekeeping and reliability
Have a safety-first mind set We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Exclusive travel discounts with TUI, Expedia, (url removed) and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.
What you'll be doing:
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 40 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 43 weeks per year
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